Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Sophie Dial

Hardin,MO

Summary

Motivated professional with a background in customer service and healthcare. Recognized for delivering exceptional support in both retail and clinical settings, aiming to enhance patient experiences through teamwork and effective problem-solving.

Overview

1
1
year of professional experience
3
3
Certifications

Work History

Certified Nursing Assistant

Valley Manor and Rehab Center
Excelsior Springs, Missouri
07.2024 - 08.2024
  • Facilitated daily living activities and personal care to enhance residents' quality of life.
  • Monitored vital signs and reported changes to nursing staff.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Responded promptly to call lights, addressing patient needs to ensure comfort and safety.
  • Communicated effectively with residents, families, and healthcare team members.
  • Offered emotional support and fostered social interaction to promote residents' well-being.
  • Maintained cleanliness and safety of patient rooms and common areas.

Apparel Associate

Walmart
Higginsville, Missouri
04.2023 - 06.2024
  • Assisted customers with product selection and fitting room inquiries.
  • Organized merchandise displays on sales floor to enhance product visibility and accessibility.
  • Collaborated with team members to enhance customer service experience.
  • Created promotional displays and set up clearance signs to facilitate product turnover and prepare for new seasonal lines.
  • Provided additional assistance to boost overall customer satisfaction ratings.
  • Monitored store cleanliness and adhered to safety standards.
  • Managed multiple tasks simultaneously while working within tight deadlines.
  • Supported team members during busy shifts by helping with various tasks.

Education

High School Diploma -

Hardin-Central
Hardin
05-2025

Some College (No Degree) - Speech-Language Pathology

University of Central Missouri
Warrensburg, MO

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Team collaboration
  • Vital sign monitoring
  • Time management
  • Conflict resolution
  • Blood glucose testing
  • Peer tutoring
  • Academic writing
  • Basic mathematics

Certification

Certified EKG Technician- National Healthcareer Association- Issued 2024

Accomplishments

Career Passport- Received 2025- Exceeded minimum requirements to complete Health Occupations at Lex-La-Ray Technical Center

Timeline

Certified Nursing Assistant

Valley Manor and Rehab Center
07.2024 - 08.2024

Apparel Associate

Walmart
04.2023 - 06.2024

High School Diploma -

Hardin-Central

Some College (No Degree) - Speech-Language Pathology

University of Central Missouri
Sophie Dial