Motivated professional with a background in customer service and healthcare. Recognized for delivering exceptional support in both retail and clinical settings, aiming to enhance patient experiences through teamwork and effective problem-solving.
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Certified Nursing Assistant
Valley Manor and Rehab Center
Excelsior Springs, Missouri
07.2024 - 08.2024
Facilitated daily living activities and personal care to enhance residents' quality of life.
Monitored vital signs and reported changes to nursing staff.
Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Responded promptly to call lights, addressing patient needs to ensure comfort and safety.
Communicated effectively with residents, families, and healthcare team members.
Offered emotional support and fostered social interaction to promote residents' well-being.
Maintained cleanliness and safety of patient rooms and common areas.
Apparel Associate
Walmart
Higginsville, Missouri
04.2023 - 06.2024
Assisted customers with product selection and fitting room inquiries.
Organized merchandise displays on sales floor to enhance product visibility and accessibility.
Collaborated with team members to enhance customer service experience.
Created promotional displays and set up clearance signs to facilitate product turnover and prepare for new seasonal lines.
Provided additional assistance to boost overall customer satisfaction ratings.
Monitored store cleanliness and adhered to safety standards.
Managed multiple tasks simultaneously while working within tight deadlines.
Supported team members during busy shifts by helping with various tasks.
Education
High School Diploma -
Hardin-Central
Hardin
05-2025
Some College (No Degree) - Speech-Language Pathology
University of Central Missouri
Warrensburg, MO
Skills
Customer service
Effective communication
Problem solving
Team collaboration
Vital sign monitoring
Time management
Conflict resolution
Blood glucose testing
Peer tutoring
Academic writing
Basic mathematics
Certification
Certified EKG Technician- National Healthcareer Association- Issued 2024
Accomplishments
Career Passport- Received 2025- Exceeded minimum requirements to complete Health Occupations at Lex-La-Ray Technical Center
Timeline
Certified Nursing Assistant
Valley Manor and Rehab Center
07.2024 - 08.2024
Apparel Associate
Walmart
04.2023 - 06.2024
High School Diploma -
Hardin-Central
Some College (No Degree) - Speech-Language Pathology