Sophie Estey
Belgrade,MT
Summary
Adept at front desk operations and proficient in medical terminology, I significantly enhanced patient experience at Community Hospital of Anaconda by streamlining appointment scheduling and ensuring meticulous management of sensitive information. My expertise in telephone etiquette and commitment to confidentiality underscore my ability to deliver superior service in healthcare settings.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Community Hospital Of Anaconda
Anaconda, MT
09.2020 - 06.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Health Information And Technology -
Great Falls College
Great Falls, MTBusiness of Arts
Helena College
Helena, MTHigh School Diploma -
Helena High School
Helena, MT06.2012
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
Timeline
Medical Receptionist
Community Hospital Of Anaconda
09.2020 - 06.2024
Health Information And Technology -
Great Falls College
Business of Arts
Helena College
High School Diploma -
Helena High School