Sophie McCallister
Worthington,OH
Summary
Experienced with administrative support, enhancing team productivity through effective coordination. Utilizes strong communication and organizational skills to manage schedules and logistics. Track record of reliability and adaptability in dynamic environments.
Overview
12
12
years of professional experience
Work History
Clinical Team Assistant
Capital City Hospice
Columbus, OH
02.2023 - 12.2025
- Coordinated scheduling and meeting logistics for interdisciplinary teams.
- Implemented process improvements to enhance office efficiency and communication.
- Managed confidential patient records with strict adherence to privacy regulations.
- Facilitated onboarding of new staff, ensuring smooth integration into team culture.
- Mitigated potential conflicts within the team by addressing issues proactively and mediating discussions when needed.
- Enhanced team productivity with effective organization of files and documents for easy access.
- Managed incoming phone calls to ensure efficient communication and customer support.
Barista, Fulfillment, Food and Beverage Team Member
Target
Worthington, OH
11.2018 - 01.2022
- I worked primarily in the Starbucks within Target. I am a certified barista trainer. I have also worked on the fulfillment team which involved filling customers’ pick up and delivery orders.
- Prepared and served high-quality beverages efficiently during peak hours.
- Maintained cleanliness and organization of workstations to enhance customer experience.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Assisted in inventory management, ensuring stock levels met demand requirements.
Cashier
Lucky’s Market
Columbus, OH
02.2018 - 09.2018
Medical Assistant
Sancta Familia Center for Integrative Medicine
Columbus, OH
08.2016 - 05.2017
- I did secretarial work and health data input. My job consisted of responding to patients’ messages, scheduling patient appointments, as well as overseeing the Hyperbaric Oxygen Therapy Program. I also checked patients in and out of their appointments.
Hostess
Dewey’s Pizza
Worthington, OH
08.2013 - 08.2015
- I managed the seating waitlist as well as bussed and reset tables for guests. I delivered food, took carry out orders and assisted servers with whatever they needed.
Education
High School Diploma -
Thomas Worthington High School
Worthington, OH05.2015
Associate of Science - undefined
Columbus State Community College
Columbus, OH12.2020
Skills
- File organization
- Training coordination
- Document management
- Project coordination
- Spreadsheet management
- Customer service advocacy
- Teamwork and collaboration
- Attention to detail
- Work Planning and Prioritization
- Conflict resolution
- Employee training
Timeline
Clinical Team Assistant
Capital City Hospice
02.2023 - 12.2025
Barista, Fulfillment, Food and Beverage Team Member
Target
11.2018 - 01.2022
Cashier
Lucky’s Market
02.2018 - 09.2018
Medical Assistant
Sancta Familia Center for Integrative Medicine
08.2016 - 05.2017
Hostess
Dewey’s Pizza
08.2013 - 08.2015
Associate of Science - undefined
Columbus State Community College
High School Diploma -
Thomas Worthington High School