Sophie Morgan
Carmel,IN
Summary
Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Is a responsible student with good judgment, time management, and a flexible schedule.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Aqua-Tots Swim Schools North Indy
04.2022 - Current
- Maintained cleanliness and organization of front desk area
- Handled customer feedback positively by addressing concerns in timely manner
- Resolved customer complaints in professional manner while maintaining high standards of service quality
- Demonstrated excellent organizational skills by accurately processing paperwork, filing documents and updating records
- Developed strong relationships with guests through attentive listening and effective communication
- Answered phone professionally and courteously and used proper phone greeting techniques
- Performed administrative duties such as data entry, document scanning and photocopying
Chef's Assistant
Sprouts Cooking School
06.2021 - 12.2021
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes
- Prepped ingredients ahead of time to increase cooking and service speed
- Followed recipes and instructions to achieve quality and presentation standards
- Helped head chef with managing 16 young kids learning how to cook
- Maintained composure and work quality while under stress
Youth Umpire
Carmel Dads Club
08.2020 - 06.2021
- Maintained control of games, for safe, timely event running
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans
- Promoted good sportsmanship among players
- Navigated difficult situations using effective communication and explanation of game rules
- Explained and taught regulations and rules to players and coaches
- Mediated disputes between players and coaches to maintain safe, fair play
Education
Bachelor of Arts - Political Science
University of Dayton
Dayton, OH05.2027
High School Diploma -
Carmel High School
Carmel, IN05.2023
Skills
- Social Perceptiveness
- Time Management
- Problem-Solving Skills
- Sorting and Labeling
- Conflict Management
- Front Office Support
- Effective Planning
- Professional Telephone Etiquette
Accomplishments
- National Honors Society Member
- Scholar Athlete for 3 Years
- 3D Leader (Captain) of High School Softball for 3 Years
- Top Seller of Swim Beyond Summer Promotion for Aqua-Tots during Summer of 2023
Timeline
Front Desk Associate
Aqua-Tots Swim Schools North Indy
04.2022 - Current
Chef's Assistant
Sprouts Cooking School
06.2021 - 12.2021
Youth Umpire
Carmel Dads Club
08.2020 - 06.2021
Bachelor of Arts - Political Science
University of Dayton
High School Diploma -
Carmel High School
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