Soraya Abdulkadir
Silver Spring,MD
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Bartender
Kimpton Hotels & Restaurants
Washington, DC
07.2024 - Current
- Checked identification of guests to verify age requirements for alcohol purchase.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Bartender/ Server
Eaton Hotel
Washington, DC
04.2023 - 12.2023
- Stayed ready for customer demands by keeping adequate inventory levels of garnishes, liquor and bar supplies
- Garnished drinks with prepared fruit and novelty items
- Backed up servers by preparing cocktails for dining area guests
- Complied with strict sanitation standards for equipment, surfaces and glassware
- Verified customer age prior to serving alcohol
- Assisted fellow team members during high-volume periods by providing support where needed
- Memorized recipes for popular cocktails while also learning new trends in mixology
- Maintained clean and organized bar area, ensuring customer satisfaction
- Took accurate notes detailing customer orders
- Assigned and arranged tables for large groups
- Processed credit card transactions, gift cards and cash payments
- Listened to guest needs and responded promptly for personalized service
- Supported bussers with table-cleaning during high-volume shifts
Bartender
Guilford Hall Brewery
Baltimore, MD
05.2022 - 07.2022
- Set up and maintained appropriate stock levels for bar
- Worked flexibly to cater to fluctuating coverage needs
- Exceeded customer service expectations to earn positive feedback
- Engaged guests with friendly conversation to build bar loyalty and encourage repeat business
Bartender
Cafe Saint Ex
Washington, DC
10.2021 - 02.2022
- Operated POS systems and managed bar tabs to track revenue
- Cleaned, organized and replenished supplies to maintain bar appearance
- Used proper pour methods to reduce waste and spills
- Recommended current products and limited promotions to upsell beverage orders
Concierge
Planned Companies
Washington, DC
12.2019 - 05.2021
- Helped guests meet entertainment desires by advising on area attractions and setting up reservations
- Arranged for childcare, personal shopping and other time-saving support for VIP guests
- Maximized guest satisfaction with prompt service for property-related requests, amenities needs and services
- Logged and delivered packages, mail and messages to guests and meeting rooms
- Handled check-ins and general front desk needs in support of front desk staff
- Offered recommendations for local attractions, activities, and dining options to enhance guest experiences
- Kept high standards of personal appearance and grooming while working
Education
Associate of Arts - General
Montgomery College
Rockville, MD06.2012
Skills
- Time Tracking
- Mileage Tracking
- Fuel Tracking
- Defensive Strategies
- Knowledge of Craft and Microbrews
- Bar Operations
- Logistics
- Professional Service Standards
- Liquor Knowledge
- Beer Knowledge
- Wine Knowledge
- Outstanding Customer Service
- Event Staffing
- Venue Selection
- Agenda Setting
- Team Leadership
- Sales and Marketing
- Community Relations
Timeline
Bartender
Kimpton Hotels & Restaurants
07.2024 - Current
Bartender/ Server
Eaton Hotel
04.2023 - 12.2023
Bartender
Guilford Hall Brewery
05.2022 - 07.2022
Bartender
Cafe Saint Ex
10.2021 - 02.2022
Concierge
Planned Companies
12.2019 - 05.2021
Associate of Arts - General
Montgomery College
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