Sorel Thomas
Newark,NJ
Summary
To utilize my skills, and past experience aligned with my work ethic, integrity and commitment to grow and deliver outstanding performance.
Overview
12
12
years of professional experience
Work History
Sales Rep/Lead Key Holder
Buy Buy Baby
Paramus , NJ
12.2010 - 01.2018
- Reset store displays for special events and seasonal merchandise changes.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Identified customer needs by asking questions and advising on best solutions.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Replenished and arranged items to maintain appearance.
- Operated register, handled cash and processed credit card transactions.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Store Associate
Toys R Us
Paramus, NJ
08.2005 - 08.2010
- Provided assistance to other departments when needed.
- Demonstrated excellent problem-solving skills when addressing customer concerns or complaints.
- Adhered to all safety protocols while on the sales floor.
- Provided helpful advice regarding products to customers.
- Responded promptly and courteously to customer inquiries and requests for assistance.
- Operated register, handled cash and processed credit card transactions.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Education
High School Diploma -
Martin Luther King High School
New York, NY06-1997
Skills
- Customer service
- Time management
- Strategic planning
- Value-based selling
- Pipeline building
- Sales closing
Custom
- volunteer 9/11 World Trade Center site.
- Big Brother Big Sister of America leadership member.
Timeline
Sales Rep/Lead Key Holder
Buy Buy Baby
12.2010 - 01.2018
Store Associate
Toys R Us
08.2005 - 08.2010
High School Diploma -
Martin Luther King High School