Summary
Overview
Work History
Education
Skills
Timeline
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Soronda Minor

STONECREST,GA

Summary

Talented Customer Service Specialist with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Licensed Realtor

A & D Realtor
08.2006 - 08.2023
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Resolved client concerns related to home purchases to maintain satisfaction ratings.
  • Wrote 5+ contracts per clients to outline sales and purchases of properties.
  • Advised sellers staging homes to be more appealing to buyers, increasing average selling prices by 1-5%.

Office Manager/Assistant Manager

Car-Mart
12.2013 - 08.2015
  • Audited and updated 50+ records and files to maintain document compliance by 15th of every month.
  • Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
  • Processed 8+ contracts daily explaining policy, procedures regarding due dates and payments.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

Banker/Teller Supervisor

Wells Fargo/PNC Bank
11.2008 - 08.2013
  • Networked 10+ B2B to increase client base and encourage existing clients to expand financial portfolios.
  • Assisted 30+ customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Maintained friendly and professional customer interactions.

Education

High School Diploma -

Lithonia High School
Lithonia, GA

Certificate -

Interactive Learning Systems
Chamblee Tucker, Ga

Real Estate License

Georgia Multiple Listing Service
Tucker, Ga

Skills

  • Microsoft Word
  • Microsoft Excel
  • Notary

Timeline

Office Manager/Assistant Manager

Car-Mart
12.2013 - 08.2015

Banker/Teller Supervisor

Wells Fargo/PNC Bank
11.2008 - 08.2013

Licensed Realtor

A & D Realtor
08.2006 - 08.2023

High School Diploma -

Lithonia High School

Certificate -

Interactive Learning Systems

Real Estate License

Georgia Multiple Listing Service

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Soronda Minor