Sorsha Urquiza
Chicago,IL
Summary
Organized and dedicated administrative professional with 6 years of experience in community outreach and engagement. Proven track record in coordinating successful events, managing multiple programs, and fostering partnerships to drive impactful initiatives. Exceptional verbal and written communication proficiency, strong decision-making skills to manage multiple tasks and skilled in leveraging resources to support community needs. Committed to making a positive impact by addressing immediate needs, prioritizing equity, and fostering a welcoming environment within the community. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Sr. Administrative Assistant for NCNP
Ann & Robert H Lurie Children’s Hospital Cardiology Dpt.
02.2021 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Perform advanced administrative assistance to clinical and operational initiatives
- Partner with clinicians to support subspecialty programs through care pathways and coordinate with ancillary departments
- Function as liaison between patients/community and clinical team, addressing concerns effectively and building strong relationships
- Develop, plan and carry out specific program projects and activities
- May orient, onboard and mentor other Administrative Professionals (AP) across the organization and/or lead committees specific to AP work.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Marketing Coordinator
Healing Touch Home Health Agency
10.2015 - 02.2020
- Developed and maintained strong relationships with medical partners to ensure quality and accuracy with respect to patient care services and inquiries
- Collaborated with community resources (IDOA and SHARE network) as part of healthcare initiative programs for seniors in independent living facilities to provide presentations and education efforts related to Caregivers, Meals on Wheels, SHIP (Senior Health Insurance Program), Nutrition Programs, APS (Adult Protective Services) and more
- Attended and traveled city wide for community events as a representative for Healing Touch (Satellite senior centers, health fairs, conferences, etc.) to enhanced brand visibility, developing and implementing targeted marketing campaigns
- Organized monthly calendars for meetings, events & presentations with prospective referral partnerships such hospitals, nursing homes, and social services agencies (DFSS & IDHS)
- Responsible for agency communication such as emails, team meeting minutes, newsletters, and data summaries
- Assisted in execution of large events with community partners such as health fairs, lunches, dinners, trainings and presentations.
Education
Bachelor of Science in Community Health - Community Health
University of Illinois at Urbana Champaign
05.2014
Skills
- Fluent in Spanish (verbal and written)
- Communication
- Organization
- Public speaking
- Event Planning
- Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) software skills
- Trained in EPIC software
- Proposal Writing
- Quality Assurance
- Scheduling
- Calendar Management
- Workflow Optimization
Volunteer Experience
- Police Station Response Team (PSRT)/ Chi-Welcome FB group, Chicago, IL, Interpreter/Liaison, 05/2023, Present, Welcomed new arrivals at police station D24 from Venezuela, Colombia and El Salvador to provide welcome kits (Ventra, CityKey ID, Legal help, Map of Chicago etc.), Help facilitate working relationships between Mutual Aid and CPD., Collaborates closely with (EMAN) Edgewater Mutual Aid Network to fundraise for basic needs and SIM cards for new arrivals, Organized, managed and distributed urgent and basic needs to migrants at shelters, Fundraise and collaborate with local restaurants for food donations, Assist in connecting migrants with free legal assistance, Medicaid, & SNAP benefits, Member of Healthcare Rapid response and District Leads chat to streamline and escalate urgent medical needs through OEMC and CDPH for new arrivals at shelters and police stations, Attend weekly Mutual Aid meetings with City of Chicago’s, Rey Wences-Najera, First Deputy Major of Immigrant, Migrant and Refugee Rights so members are well-informed about migrant community concerns
- Refugee Community Connection (RCC), Chicago, IL, Member/Lead, 06/2023, Present, Register families who have received housing through ASERAP (Asylum Seeker Emergency Assistance Program), Coordinate visits to Free store for newly housed refugee families for household essential items, Connect and assist families with resources for Groceries/Food pantries, discounted Internet services, bikes, Utilities set up, Furniture Bank., Lead Volunteer in providing basic housing needs for 50 families and ongoing
Timeline
Sr. Administrative Assistant for NCNP
Ann & Robert H Lurie Children’s Hospital Cardiology Dpt.
02.2021 - Current
Marketing Coordinator
Healing Touch Home Health Agency
10.2015 - 02.2020
Bachelor of Science in Community Health - Community Health
University of Illinois at Urbana Champaign
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