Sotir Ajazi
Sugar Grove,IL
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
4
4
years of professional experience
Work History
Manager
Geneva Diner
02.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listened to concerns and found appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Personal Trainer
XSport Fitness
11.2023 - 05.2024
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Education
No Degree - Kinesiology
Waubonsee Community College
Sugar Grove, ILSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Personal Trainer
XSport Fitness
11.2023 - 05.2024
Manager
Geneva Diner
02.2020 - Current
No Degree - Kinesiology
Waubonsee Community College
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