Soumaya Al-Alami
The Woodlands
Summary
Highly motivated and outgoing individual seeking a position with a company that will utilize my previous experience in product design, retail sales and customer service that will offer career advancement. Experienced in meeting and exceeding goals and a strong believer in team work.
Overview
18
18
years of professional experience
Work History
Sales Associate
Macy's Department Stores
The Woodlands
07.2021 - Current
- Helped customers locate product and checked store system.
- Prepared merchandise for sales floor by pricing and tagging.
- Accurately processed POS transactions for cash and credit and provided receipts to customers.
- Worked in fulfillments and located products and prepared for shipments and customer pickups.
- Provided customers services by listening to their needs and worked with them to find products that meet their satisfactions
- Worked to meet and exceed goals and adhered payment policies and security standards.
- Maintained calm demeanor and professionally managed busy, high-stress situations.
Embroidery Design Specialist
Self Employed
Casablanca
02.2007 - 06.2020
- Created artistic design to decorate fabrics, garments and accessories.
- Worked in photoshop, stitch design and digital arts.
- Proved successful working within deadlines and budget to achieve customer satisfaction.
- Supervised employees and offered advice on machine trouble shooting and proper operation.
Education
Associate degree - Embroidery Design
Casablanca School of Embroidery Design
Casablanca, Morocco03.2003
Skills
- Customer service
- Microsoft Office
- Design skills
- Team collaboration
- Cross-functional teamwork
- Attention to detail
- Customer relationship management
- Problem solving
Languages
- Arabic - Native Bilingual
- English
- French
Timeline
Sales Associate
Macy's Department Stores
07.2021 - Current
Embroidery Design Specialist
Self Employed
02.2007 - 06.2020
Associate degree - Embroidery Design
Casablanca School of Embroidery Design
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