Soumia Ben Kanouch
Aurora,MN
Summary
Proven track record in enhancing customer satisfaction and sales at Marshalls Retail Store, demonstrating exceptional customer service and operational accuracy. Skilled in customer assistance and staff training, adept at creating a welcoming environment and efficiently resolving issues. Achieved significant improvements in transaction accuracy and customer engagement.
Overview
1
1
year of professional experience
Work History
Cashier
Marshalls Retail Store
06.2023 - Current
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Cashier
Macdonald
04.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Mohamed Iv
Marrakech07.2022
Skills
- Customer Service
- Customer Assistance
- Customer service excellence
- Staff Training
- Cleaning and sanitizing
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Professional Working
Timeline
Cashier
Marshalls Retail Store
06.2023 - Current
Cashier
Macdonald
04.2023 - 06.2023
High School Diploma -
Mohamed Iv
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