Sovann Sous
Hayward,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Conference Services Specialist
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates
Palo Alto, CA
11.2023 - Current
- Coordinated communication between departments, fostering collaboration and timely project completion.
- Coordinated logistics for multiple conferences, ensuring seamless setup and execution of events.
- Assisted in the preparation of conference materials, maintaining high standards of accuracy and quality.
- Trained new staff on operational procedures, fostering a knowledgeable team environment.
- Facilitated communication between teams handling catering, audio visual, and room setup.
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions, and coordinated with vendors.
- Operated multi-line phone system to receive, screen, and redirect calls.
- Validated parking for guests and visitors.
- Adapted quickly to last-minute changes or unexpected situations, maintaining a calm and professional demeanor for the benefit of all conference attendees.
- Managed catering services effectively, confirming dietary restrictions were accommodated and meal presentations were visually appealing.
- Guaranteed cleanliness at all times throughout conference spaces, maintaining an organized and professional atmosphere for attendees'' comfort and satisfaction.
Mailroom/Print Associate
CMS (JPMorgan Chase)
San Francisco, CA
07.2022 - 07.2023
- Operated copiers, printers, faxes, and postal machines.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Deep understanding of products and services in order to provide great customer service and satisfaction.
- Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/ faxes, as well as applies necessary postage.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
Legal Document Production Specialist
Choice Legal
Walnut, CA
04.2013 - 04.2020
- Completed clerical tasks such as filing, copying, printing, scanning distributing mail.
- Maintained and updated office records, both digital and physical.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Assist in the administration and office support functions by maintaining office records, and files.
Legal Document Specialist
Ricoh USA
Oakland, CA
10.2006 - 04.2013
- Copy, scan, print, Perform bindery, Quality Control and final check, housekeeping, file services, call center representative, etc.
- Maintains records for management reports and inventories of supplies needed.
- Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Education
Some college - undefined
Skills
- Client service
- Self-Motivated
- Office experience
- Attention to Detail
- Multitasking Abilities
- Dependable and Responsible
- Organizational skills
- Teamwork and Collaborations
- Flexible and Adaptable
Timeline
Conference Services Specialist
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates
11.2023 - Current
Mailroom/Print Associate
CMS (JPMorgan Chase)
07.2022 - 07.2023
Legal Document Production Specialist
Choice Legal
04.2013 - 04.2020
Legal Document Specialist
Ricoh USA
10.2006 - 04.2013