Sparkle Williams
Marietta,Georgia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Cashier
Kroger
Smyrna, Georgia
05.2021 - Current
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
Cashier Team Lead
Target
Lake Worth, FL
02.2015 - 03.2021
- Processed refunds and exchanges according to company policy.
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Coordinated with other departments when additional support was needed during peak hours.
Caregiver
Private Duty
Boynton Beach, FL
06.2007 - 01.2015
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Education
High School Diploma -
Atlantic High School
Delray Beach, FL06-1998
Skills
- Customer Service
- Conflict Resolution
- Written and verbal communication
- Work Ethic and Integrity
Timeline
Cashier
Kroger
05.2021 - Current
Cashier Team Lead
Target
02.2015 - 03.2021
Caregiver
Private Duty
06.2007 - 01.2015
High School Diploma -
Atlantic High School
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