Results-driven sales leader with over 15 years of experience in sales management and client retention. Skilled in effective communication and conflict resolution, committed to building strong client relationships and delivering exceptional service.
Overview
27
27
years of professional experience
Work History
Outside Sales
DBC Irrigation Supply
Greeley, Colorado
01.2020 - Current
Identified new customers and targeted sales opportunities to expand market reach
Managed existing customer accounts, providing ongoing support and follow-up to enhance client retention
Developed strong relationships with clients to understand their needs and preferences
Followed up with customer throughout sales process to ensure satisfaction and promptly resolve issues
Work with internal sales team to assure customer satisfaction and sales expectations are met
Responded promptly to customer inquiries and sales opportunities
Branch Manager
DBC Irrigation Supply
Loveland, Colorado
10.2012 - 01.2020
Oversaw financial transactions and managed branch budget effectively
Managed daily operations of irrigation supply house
Trained and supervised staff on procedures to enhance team performance and service quality
Managed staff scheduling, hiring and training processes
Ensured inventory levels met customer demand and operational needs
Responded to customer inquiries regarding products and services and resolved issues to maintain high levels of satisfaction
Branch Manager
Ewing Irrigation Supply
Highlands Ranch, Colorado
03.1999 - 10.2012
Managed staff scheduling, hiring, and training to ensure adequate coverage and team readiness
Coordinated logistics for product deliveries and shipments, enhancing client satisfaction through timely service
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty
Education
Bachelor of Science - Agricultural Business
Colorado State University
Fort Collins, CO
04-1998
Associates of General Studies - Agricultural Business
Northeastern Junior College
Sterling, CO
04-1996
Skills
Client relationship management
Retention strategies
Sales forecasting
Problem solving
Conflict resolution
Effective communication
Sales management
Timeline
Outside Sales
DBC Irrigation Supply
01.2020 - Current
Branch Manager
DBC Irrigation Supply
10.2012 - 01.2020
Branch Manager
Ewing Irrigation Supply
03.1999 - 10.2012
Bachelor of Science - Agricultural Business
Colorado State University
Associates of General Studies - Agricultural Business