Spring Peisley
Toledo,Ohio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Great at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Front Desk Receptionist
Fairwood Chiropractic & Physical Therapy
Toledo, OH
11.2011 - 07.2025
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Welcomed customers warmly to ensure a positive first impression and enhance their experience.
- Answered phone calls and addressed patient inquiries professionally.
- Scheduled appointments and maintained accurate patient records.
- Processed payments accurately, providing customers with receipts and proper change to ensure smooth transactions.
- Maintained cleanliness and organization of reception area to foster a welcoming atmosphere for clients.
- Monitored reception area to provide consistently safe, hazard-free environment for patients.
Body Wrap Technician and Front Desk
Fairwood Health and Body Transitions
Toledo, OH
01.2015 - 05.2023
- Assisted clients in selecting appropriate services based on their needs.
- Provided excellent customer service to ensure client satisfaction.
- Assisted with reception duties such as scheduling appointments and greeting guests.
- Processed payments, and promoted new products and services to help meet business goals.
- Ensured that all safety protocols were followed at all times during treatments.
- Maintained cleanliness and organization of treatment rooms, as well as sanitized equipment after each use.
- Set up patient rooms, and stock them with necessary supplies needed.
- Perform weekly inventory, and complete orders when needed.
Sales Associate-Store Manager
Payless Shoes Source
Windsor, Ontario
09.1999 - 10.2011
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer inquiries and resolved concerns promptly and professionally.
- Collaborated with team members to consistently meet or exceed daily, weekly, and monthly sales goals.
- Recruited, trained, and supervised new employees to enhance team performance and service quality.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Delegated work to staff, setting priorities and goals to ensure efficient store operations.
- Created and managed weekly work schedules to optimize staff coverage and store operations.
- Maintained store cleanliness and organized merchandise displays effectively.
- Processed incoming shipments to ensure timely stock replenishment. and unpack shipments to ensure shelves were stocked to enhance product availability for customers.
- Attended weekly team meetings to review performance goals and objectives.
- Prepared monthly reports on sales figures, expenses, profits.
Education
Associate of Arts - Hotel And Restaurant Management
St. Clair College
Windsor, ON, Canada05-2001
High School Diploma -
Belle River District High School
Belle River, ON, Canada06-1997
Skills
- Customer service
- Appointment scheduling
- Health compliance
- Time management
- Office organization
- Inventory control
- Customer assistance and interaction
- Cleaning and sanitizing
Timeline
Body Wrap Technician and Front Desk
Fairwood Health and Body Transitions
01.2015 - 05.2023
Front Desk Receptionist
Fairwood Chiropractic & Physical Therapy
11.2011 - 07.2025
Sales Associate-Store Manager
Payless Shoes Source
09.1999 - 10.2011
Associate of Arts - Hotel And Restaurant Management
St. Clair College
High School Diploma -
Belle River District High School