Stacee Johnson
Moroni,UT
Summary
Medical Receptionist
Organized professional promotes demonstrated ability to manage medical office operations, coordinate front desk activities, and maintain patient records. Skilled in using medical software and practice management systems to support accuracy and efficiency in healthcare operations. Committed to providing excellent patient care and customer service.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
Central Valley Medical Center
03.2020 - Current
- Updated patient records, medical histories, and contact information for traceability
- Maintained confidentiality of personal and financial information, protecting patient rights, and complying with HIPAA regulations
- Screened incoming phone calls, taking messages, or forwarding to appropriate staff
- Comforted patients by anticipating anxieties and answering questions
- Scheduled patients for exams and screenings
- Scanned and documented new patient information in electronic health records for registration purposes
- Used basic knowledge of medical terminology in daily office tasks
- Typed reports and correspondence, fostering internal, and external communication
Opthalmic Technician/Receptionist
Excel Eye Center
08.2008 - Current
- Greeted every visitor with a friendly smile and an immediate offer of knowledgeable assistance
- Answered telephone calls to provide information, take messages and set up appointments
- Continuously classified and filed records to keep the system efficient and all information organized
- Kept medical records and correspondence current and accurate to maintain smooth operations
- Transcribed the patient's information from recorded messages to update medical records
Education
Medical Billing & Coding
Career Step
Provo, UT10-2016
High School Diploma - General
North Sanpete High School
Mount Pleasant, UT01.2002
Skills
- Referral Verification
- Reminder Calls
- Medical Records Management
- HIPAA Guidelines
- Patient Callbacks
- Records Maintenance
- Front Desk Operations
- Call Transfers
- Patient Scheduling
- Telephone Etiquette
- Insurance Verification
- Patient Referral
- Patient Eligibility Requirements
- Inpatient Care
- Appointment Scheduling
- Checking Patient Details
- Prescription Refills
Timeline
Medical Receptionist
Central Valley Medical Center
03.2020 - Current
Opthalmic Technician/Receptionist
Excel Eye Center
08.2008 - Current
Medical Billing & Coding
Career Step
High School Diploma - General
North Sanpete High School
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