Stacey Amberg
Peoria,IL
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 25 plus years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Overview
17
17
years of professional experience
Work History
Sales Associate
Jcrew Factory
Peoria, IL
03.2018 - Current
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Sales Lead Keyholder and Sales Associate
White House Black Market
Peoria, IL
03.2015 - 03.2018
- Monitored performance of sales team and implemented improved methods where needed.
- Performed promotional sales calls to increase client base.
- Created eye-catching merchandise displays to entice customers into store.
- Cross-trained on management responsibilities to handle additional duties during peak periods.
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
- Checked store shelves and restocked products from inventory in back room.
- Coached other employees in effective customer service and successful selling techniques.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
Sales Associate
Pier 1 Imports
Poeria, IL
03.2014 - 03.2016
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers by finding needed decor items and checking inventory for items at other locations.
Sales Lead Keyholder and Sales Associate
Eddie Bauer
Peoria, IL
03.2011 - 03.2015
- Monitored performance of sales team and implemented improved methods where needed.
- Performed promotional sales calls to increase client base.
- Created eye-catching merchandise displays to entice customers into store.
- Received shipments and signed off on packages, documenting all incoming items.
Visual Merchandising Manager
Talbots
Peoria, IL
09.2009 - 02.2011
- Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
- Drove and tracked schedules for visual displays and spearheaded new system for systematically updating, refreshing or renewing designs and displays.
- Placed prices and descriptive signage to enhance displays and promote items.
Education
Bachelor of Arts - Business Administration
Stephens College
Columbia, MO05.1985
Skills
- Inventory control procedures
- Relationship selling
- Retail loss prevention
- Merchandising knowledge
Affiliations
Involved in various community and church fundraisers.
Timeline
Sales Associate
Jcrew Factory
03.2018 - Current
Sales Lead Keyholder and Sales Associate
White House Black Market
03.2015 - 03.2018
Sales Associate
Pier 1 Imports
03.2014 - 03.2016
Sales Lead Keyholder and Sales Associate
Eddie Bauer
03.2011 - 03.2015
Visual Merchandising Manager
Talbots
09.2009 - 02.2011
Bachelor of Arts - Business Administration
Stephens College