Stacey Browe
Fredericksburg,VA
Summary
Dynamic Medical Office Coordinator with extensive experience at Mary Washington Dermatology, excelling in patient scheduling and insurance verification. Proven ability to enhance clinic efficiency and streamline processes, ensuring HIPAA compliance while delivering exceptional customer service. Skilled in medical billing and adept at fostering collaboration among healthcare teams.
Overview
18
18
years of professional experience
Work History
Medical Office Coordinator
Mary Washington Dermatology
Fredericksburg, VA
12.2022 - Current
- Coordinated patient scheduling and managed appointment flow for optimal clinic efficiency.
- Responsible for checking patients in and out.
- Monitoring workque’s for patient registration, charge review and claim edit errors.
- Creating charges for cosmetic services and products.
- Monitoring providers schedules for efficiency.
- Collaborated with medical staff to streamline referral processes and enhance patient care continuity.
Outpatient Scheduler
HCA
Remote
06.2021 - 12.2022
- Managed scheduling of imaging services across multiple offices.
- Maintained shared spreadsheet to facilitate collaboration and streamline information access.
- Verified insurance details and secured necessary authorizations.
Medical Office Coordinator
Mary Washington Dermatology
Fredericksburg, VA
12.2018 - 06.2021
- Assisted with patient check-in and check-out processes.
- Supported monitoring of work queues for patient registration, charge review, and claim edits.
- Created charges for cosmetic services and products.
- Helped track provider schedules for optimal efficiency.
Medical Biller
Fredericksburg Nephrology Associates
Fredericksburg, VA
12.2015 - 12.2018
- Verify and input insurance information.
- Obtain Insurance referrals and authorizations.
- Collect Payments for balances due.
- Complete Hospital Charges for Provider Consults and Subsequent Visits.
- Answer phone calls.
Manager/Coordinator
Virginia Integrative Psychiatry
Fredericksburg, VA
01.2015 - 11.2015
- Verified insurances and checked benefits.
- Acted as a liaison to vendors, billing, contractors, drug reps and other mental health professionals.
- Managed the doctor’s licensing and credentialing.
- Submitted charges to billing.
- Created a filing system for better efficiency.
- Developed an office policies and procedures handbook.
Medical Office Associate II
Carilion Clinic OBGYN
Rocky Mount, VA
09.2009 - 06.2013
- Checking patients in and out.
- Verified insurances
- Obtained prior authorizations when necessary.
- Names super-user for Epic
Patient Access
Carilion Clinic Emergency Department
Roanoke, VA
07.2008 - 09.2009
- Arrived patients to the emergency room.
- Verified insurances.
- Completed registrations.
Education
High School Diploma -
Franklin County High School
Rocky Mount, VASkills
- HIPAA compliance
- Patient scheduling
- Insurance verification
- Office management
- Medical billing
- Customer service
Timeline
Medical Office Coordinator
Mary Washington Dermatology
12.2022 - Current
Outpatient Scheduler
HCA
06.2021 - 12.2022
Medical Office Coordinator
Mary Washington Dermatology
12.2018 - 06.2021
Medical Biller
Fredericksburg Nephrology Associates
12.2015 - 12.2018
Manager/Coordinator
Virginia Integrative Psychiatry
01.2015 - 11.2015
Medical Office Associate II
Carilion Clinic OBGYN
09.2009 - 06.2013
Patient Access
Carilion Clinic Emergency Department
07.2008 - 09.2009
High School Diploma -
Franklin County High School