Stacey Heldreth
Youngstown,OH
Summary
Highly motivated and motivational customer service professional seeking to challenge myself, while helping others achieve their goals.
Overview
24
24
years of professional experience
Work History
Assistant Store Manager
Oakley Vault
Grove City, Pennsylvania
04.2026 - Current
- Trained and developed team members to enhance customer service skills.
- Supervised daily store operations and ensured compliance with company policies.
- Managed inventory levels and conducted regular stock audits for accuracy.
- Assisted in merchandising strategies to optimize product presentation and sales.
Sales Manager
Ulta
Canton, USA
04.2021 - 03.2026
- Made connections with brand partners and ran corporate events. This required planning meetings, appointments, and organization.
- Fostered a positive work environment that encouraged teamwork and communication.
- Made connections with brand partners and ran corporate events, this required planning meetings, appointments, and organization.
- Managed inventory levels to ensure product availability for customers.
- Managed daily business operations with a well-organized schedule and properly delegated assignments.
Waxing Specialist
Ulta Beauty/ Benefit Cosmetics
01.2016 - 04.2021
- Arch Expert maintained State Board compliant areas and kept accurate and complete records.
- Provided excellent customer service and achieved all waxing service and product goals while following guidelines.
- Provided expert waxing services to clients, ensuring comfort and satisfaction.
- Maintained cleanliness and organization of waxing stations and tools.
- Educated clients on pre- and post-wax care for optimal results.
Cosmetic Associate
Dillard's
01.2014 - 01.2016
- Maintained quality of service and product placement in the fragrance and cosmetics departments.
- Demonstrate knowledge of fragrance and cosmetic products to suit customer needs, including facials and makeup applications.
- Utilized suggestive sales techniques to fulfill customer product needs and increase multiple unit sales.
- Set up promotional and point-of-purchase displays to enhance product visibility and attract customer interest.
- Met sales and profit objectives in accordance with company expectations.
- Experience with Estee Lauder, Lancome, Clinique, Clarins, and Elizabeth Arden.
Customer Service
Publix Supermarket
01.2003 - 01.2014
- Managed and balanced large sums of money while overseeing Western Union transactions to ensure accuracy and security.
- Operated cash register for customer purchases.
- Resolved customer complaints and acknowledged compliments to enhance customer satisfaction.
- Supported charity campaigns, including March of Dimes and Children's Miracle Network, to promote community engagement and corporate social responsibility.
- Completed certification in Money Security and Information Secrecy Acts to ensure compliance with regulations.
Education
Elise Esthetics Institute
Skills
- Sales performance
- Sales strategies
- Product presentation
- Inventory control
- Order Management
- KPI Tracking
- Team leadership
- Market Research
Timeline
Assistant Store Manager
Oakley Vault
04.2026 - Current
Sales Manager
Ulta
04.2021 - 03.2026
Waxing Specialist
Ulta Beauty/ Benefit Cosmetics
01.2016 - 04.2021
Cosmetic Associate
Dillard's
01.2014 - 01.2016
Customer Service
Publix Supermarket
01.2003 - 01.2014
Elise Esthetics Institute