Stacey Ingram
Trinity
Summary
Results-driven District Director of Operations with proven success in enhancing efficiency and productivity across multiple clinics with a passion for providing an optimal patient care experience. Strong expertise in budget development and process improvement, leading cross-functional teams to achieve organizational goals, and understanding the spectrum of rehab care across multiple environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
District Director of Operations
PT Solutions
Tampa, FL
02.2016 - Current
- Led team following Covid through recovery and growth doubling clinic totals, adding Hillsborough Sports Medicine contract, and achieving status as one of Tampa's Best Places to Work as Director of Clinic Operations in Tampa market.
- Currently maintaining productivity of 11 v/d in clinic while leading 7 clinics across District as Director of District Operations (role following practice wide restructure removing Director of Clinical Ops role.)
- Directed operational strategies to enhance efficiency across multiple districts.
- Implemented process improvements, resulting in streamlined workflows and increased productivity.
- Led cross-functional teams to achieve organizational goals and foster a collaborative environment.
- Developed training programs to elevate staff performance and operational standards.
Clinic Manager
Physiotherapy Associates
Palm Harbor, FL
11.2013 - 02.2016
- Implemented electronic health record systems, improving data management and patient accessibility.
- Streamlined clinic operations, enhancing workflow efficiency and patient care standards.
- Developed staff training programs, ensuring adherence to best practices and compliance regulations.
- Oversaw budgeting and financial reporting, promoting fiscal responsibility within clinic operations.
- Maintained productivity at 12+ patients per day.
- Assisted in signing contract with local home health agency assisting in MCR Part A delivery in ALF setting, utilizing OASIS, and transitioning to MCR Part B.
Education
Doctorate of Physical Therapy - Physical Therapy
University of South Florida
Tampa, FLMaster's Degree - Physical Therapy
Medical College of Georgia
Augusta, GASkills
- Logistics management
- Site operations
- Operational excellence
- Budget development
- Team leadership
Certification
Member of first class of Titleist Performance Certified Golf Instructors.
Certified Kinesio Taping Practitioner
Timeline
District Director of Operations
PT Solutions
02.2016 - Current
Clinic Manager
Physiotherapy Associates
11.2013 - 02.2016
Doctorate of Physical Therapy - Physical Therapy
University of South Florida
Master's Degree - Physical Therapy
Medical College of Georgia