Stacey Renea Wood
Madison Heights,VA
Summary
Health information specialist with extensive experience in regulatory compliance and patient health record management. Committed to improving processes through data entry accuracy and training programs, resulting in enhanced service delivery and patient privacy protection across healthcare settings.
Overview
13
13
years of professional experience
Work History
Health Information Specialist II
Datavant
HCA Healthcare, TX
10.2024 - Current
- Processed legal requests, including attorney inquiries and subpoenas, for patient health information in line with company and facility policies.
- Verified patient identity and authorization forms for Datavant health information workflows.
- Monitored compliance with applicable laws and regulations governing the protection of confidential patient information
- Resolved discrepancies in medical record files and request documentation.
- Trained staff on health information procedures and system navigation.
- Supported daily tasks in electronic health record system, HPF/Exanse.
- Communicated with patients, Health information management directors (HIMD), and facilities about record requests and status updates.
- Tracked incoming correspondence and routed requests through Datavant processing queues.
- Improved document retrieval workflows to support faster access to patient information.
Health Information Specialist I
CIOX Health-University of Virginia Hospital
03.2019 - 10.2024
- Processed UVA statistics daily and helped support annual HEDIS audits.
- Checked HIPAA compliance while releasing protected health information to authorized requestors.
- Managed confidential records using approved privacy and security procedures.
- Protected HIPAA compliance while preserving patient record confidentiality.
- Answered questions about health information management practices for internal staff and external customers.
Client Service Representative I
CIOX Health-Centra Bedford Memorial Hospital
Bedford, VA
06.2016 - 03.2019
- Resolved customer concerns effectively to enhance service experience
- Processed medical records requests promptly to support patient care
- Maintained confidentiality regarding all patient medical records
- Updated on all current laws and HIPAA regulations
- Executed accurate data retrieval and input to maintain record integrity
Centra Revenue Cycle Billing Clerk
Centra Revenue Cycle Services/Bright Services
Lynchburg, VA
01.2016 - 06.2016
- Performed data entry and processed billing for cardiology and oncology services
- Reviewed and submitted insurance claims to ensure timely approval
- Processed billing statements for medical services efficiently and accurately.
- Managed patient accounts, ensuring timely updates and corrections.
- Collaborated with healthcare providers to resolve billing discrepancies.
Transcriptionist Admin. Assistant
Centra Health Information Management
Lynchburg, VA
01.2014 - 06.2014
- Transcribed, communicated, and verified physicians' records for accuracy and compliance
- Organized and managed departmental reports, documents, and mail to ensure efficient workflow
- Protected patient medical records to maintain trust and comply with legal standards.
- Professionally answered phone calls from medical staff and patients requesting various reports.
- Collected payments, submitted claims, and resolved billing inquiries while balancing daily reconciliations
Electronic Medical Records Technician Extern
Centra Health Information Management
Lynchburg, VA
06.2013 - 09.2013
- Managed out-patient chart notes for Emergency Department, nurses, and doctors to ensure accurate patient documentation
- Organized medical records and patient charts chronologically and alphabetically to facilitate quick access
- Retrieved and delivered medical records from Virginia Baptist Hospital and Lynchburg General Hospital from all departments
- Sorted patient records to enhance filing and retrieval efficiency in office environment
Education
Medical Billing and Coding Undergraduate Certificate - Health Information Management
DeVry University
4225 Naperville Road, Suite 400 Lisle, IL 6053208-2021
Associate of Occupational Science - Electronic Health Records
Miller-Motte Technical College
Lynchburg, VA09-2013
Bachelor of Science - Health Information Mangement
DeVry University
Lisle, IL08-2026
Skills
- Electronic health records
- Data Entry
- HIPAA compliance
- HIPAA
- Compliance knowledge
- ICD-9
- ICD-10
- CPT
- Medical Billing
- Release of Information
- Patient privacy
- Patient support
- Data privacy
- Collections
- Medical terminology
- Health management
Timeline
Health Information Specialist II
Datavant
10.2024 - Current
Health Information Specialist I
CIOX Health-University of Virginia Hospital
03.2019 - 10.2024
Client Service Representative I
CIOX Health-Centra Bedford Memorial Hospital
06.2016 - 03.2019
Centra Revenue Cycle Billing Clerk
Centra Revenue Cycle Services/Bright Services
01.2016 - 06.2016
Transcriptionist Admin. Assistant
Centra Health Information Management
01.2014 - 06.2014
Electronic Medical Records Technician Extern
Centra Health Information Management
06.2013 - 09.2013
Medical Billing and Coding Undergraduate Certificate - Health Information Management
DeVry University
Associate of Occupational Science - Electronic Health Records
Miller-Motte Technical College
Bachelor of Science - Health Information Mangement
DeVry University