Stacey Santiago
Houston,TX
Summary
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details, and fostering strong customer relationships.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Cinemark
Houston, TX
04.2022 - Current
- Lead and supervise a team of staff members, including cashiers, ushers, and concession workers.
- Provide excellent customer service by resolving customer concerns and complaints quickly, and professionally.
- Ensure the proper functioning of equipment, such as projectors, sound systems, and concession stands.
- Monitor inventory levels and assist with ordering supplies, ensuring efficient stock management.
- Ensure all safety and security protocols are followed, including emergency evacuation procedures.
Stocker
Food Town Grocery Stores
Houston, TX
02.2021 - 03.2022
- Efficiently stock and organize products on shelves, ensuring proper placement and labeling for maximum visibility.
- Monitor inventory levels, and assist in receiving and unloading shipments, ensuring accurate product counts.
- Maintain store cleanliness, including aisles, backroom, and storage areas, adhering to safety and sanitation guidelines.
- Provide support to customers by answering product inquiries and offering assistance when needed.
Server
Chuy's Tex-Mex
Houston, TX
05.2020 - 12.2020
- Maintain cleanliness and organization of the dining area, including tables, chairs, and floors, to meet health and safety standards.
- Deliver exceptional dining experiences by providing attentive, friendly, and personalized service to guests.
- Collaborate with kitchen staff to ensure efficient order preparation and adherence to customer preferences.
- Take food and beverage orders, ensuring accuracy and timely delivery.
Education
Some College (No Degree) - Criminal Justice
Houston Community College
Houston, TXSkills
- Leadership
- Cash Management
- Customer Service
- Staff Training
- Inventory Control
- Problem Solving
- Stocking & Merchandising
- Order Accuracy
Timeline
Assistant Manager
Cinemark
04.2022 - Current
Stocker
Food Town Grocery Stores
02.2021 - 03.2022
Server
Chuy's Tex-Mex
05.2020 - 12.2020
Some College (No Degree) - Criminal Justice
Houston Community College
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