Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacey Semler

Glendora,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

16
16
years of professional experience

Work History

Server

Buca Di Beppo
Claremont, CA
07.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Hero's Legend Bar And Grill
06.2017 - 05.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

Murphy's Bar And Grill
03.2008 - 02.2012
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Education

Associate in Child Development -

Citrus College
06.2002

Skills

  • Table Monitoring and Turnover
  • Menu Presentation
  • Guest Seating
  • Communications Protocols
  • Cocktail Knowledge
  • Suggestive Selling
  • Cool Under Pressure
  • High-Volume Dining
  • Cash Register Operations
  • Guest Satisfaction
  • Ability to Lift 50 Pounds
  • Cash Handling

Timeline

Server

Buca Di Beppo
07.2023 - Current

Server

Hero's Legend Bar And Grill
06.2017 - 05.2020

Server

Murphy's Bar And Grill
03.2008 - 02.2012

Associate in Child Development -

Citrus College
Stacey Semler