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Stacey Shebesta
Customer Service And Sales Management
Joshua,TX
Summary
Goal-oriented Customer Service Manager with over 15 years of experience in leadership roles. Detail-focused and driven to help employees succeed in meeting and exceeding sales goals. Charming salesperson skilled in communication and collaboration for best-in-class service.
Overview
3
3
years of post-secondary education
16
16
years of professional experience
Work History
Housekeeper
Self-employeed
Joshua, TX
04.2009 - 03.2020
- Adhered to professional house cleaning checklist.
- Accepted accountability for all assigned building keys, master keys and access cards.
- Established and maintained clean and comfortable environments in all homes by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Waxed and polished wood floors and other woodwork.
Daycare Teacher
A Clockwork Daycare
La Follette, TN
07.2006 - 02.2009
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Conducted trainings and mentored staff, consistently improving performance.
Sales Manager
Harvey's Neighborhood Rental
La Follette, TN
08.2003 - 07.2006
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Organized promotional events and interacted with community to increase sales volume.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Education
High School Diploma -
Whispering Hills High School
Titusville, FL. 08.1993 - 05.1996
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Quality control guidelines
Quote
Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford
Timeline
Housekeeper
Self-employeed
04.2009 - 03.2020
Daycare Teacher
A Clockwork Daycare
07.2006 - 02.2009
Sales Manager
Harvey's Neighborhood Rental
08.2003 - 07.2006
High School Diploma -
Whispering Hills High School
08.1993 - 05.1996
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