Stacey Theramene
Belle Glade,FL
Summary
Dedicated and hardworking individual with a strong foundation in healthcare, holding both a Pharmacy Technician License and a Phlebotomy Technician License. Seeking to leverage skills and knowledge in the medical field to gain valuable experience and contribute to the well-being of patients. Known for attention to detail, strong work ethic, and ability to learn quickly. Committed to pursuing a future career as a pediatrician, I am eager to support a team that prioritizes patient care and fosters a healthy environment for their patients.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Belle Glade Pharmacy
12.2023 - Current
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Communicated with providers to verify medication dosages, refill authorizations, and patient information.
- Developed strong relationships with healthcare providers, facilitating efficient communication regarding prescription clarifications and adjustments.
- Assisted in conducting periodic audits to ensure adherence to established policies, reporting discrepancies for corrective action.
- Collected co-payments or full payments from customers.
- Reviewed and verified customer information and insurance provider information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Managed opening and closing duties for pharmacy.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Increased pharmacy revenue through effective up-selling of over-the-counter products based on customer needs.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Filled over 200 prescriptions daily whilst performing other tasks such as completing audit requirements, engaging in customer service, managing delivery, etc.
Shift Leader
Burger King
11.2023 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using Point of Sale software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Resolved conflicts between team members in professional manners, preserving strong working relationships in the process.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Managed 100s of customers and over 7 workers per day
Education
High School Diploma -
Palm Beach Lakes Community High School
Palm Beach, FL05-2023
High School Diploma -
Glades Central Community High School
Belle Glade, FL05-2023
No Degree - Phlebotomy
West Technical Education Center
Belle Glade, FL10-2023
Skills
- Customer Service
- Problem-solving skills
- Inventory tracking
- Employee training
- FDA and HIPAA compliance
- Teamwork
- Time Management
- Communication Skills
Certification
- First Aid/CPR/AED Instructor Certification – American Heart Association.
- Certified Pharmacy Technician - State Boards of Pharmacy
- National Certified Phlebotomy Technician - National Healthcare Association
Languages
Haitian Creole
Native or Bilingual
Timeline
Lead Pharmacy Technician
Belle Glade Pharmacy
12.2023 - Current
Shift Leader
Burger King
11.2023 - 10.2024
High School Diploma -
Palm Beach Lakes Community High School
High School Diploma -
Glades Central Community High School
No Degree - Phlebotomy
West Technical Education Center
Similar Profiles
ISLANDE MeioveISLANDE Meiove
Occupational Specialists at Belle Glade Housing AuthorityOccupational Specialists at Belle Glade Housing Authority
SEKOU DOUMBOUYASEKOU DOUMBOUYA
CEO at Belle Vue Eco-Smart Tech International School, Belle Vue Professional Studies & Belle Vue Mineral WaCEO at Belle Vue Eco-Smart Tech International School, Belle Vue Professional Studies & Belle Vue Mineral Wa
Rebecca LeRoyRebecca LeRoy
Teaching Assistant at Glade Run Lutheran ServicesTeaching Assistant at Glade Run Lutheran Services
Anthony BrownAnthony Brown
Yard Worker at Browns YardworkYard Worker at Browns Yardwork
Orkia BrownOrkia Brown
Technical Support at School District of Palm Beach CountyTechnical Support at School District of Palm Beach County