Dynamic Store Manager with over 9 years of experience in retail operations. Expertise in employee training, visual merchandising, and problem-solving. Committed to driving sales growth and fostering a positive shopping experience for customers.
Overview
18
18
years of professional experience
Work History
Store Manager
Ashley Furniture Homestore
Gillette
04.2017 - Current
Supervised daily operations, ensuring compliance with established standards.
Trained new employees on customer service and sales techniques to enhance team performance.
Maintained inventory levels and conducted regular stock audits to minimize loss.
Implemented visual merchandising standards to create attractive product displays.
Assisted customers with product selection, addressing inquiries promptly.
Coordinated promotional events and managed in-store marketing materials effectively.
Collaborated with upper management to develop strategic sales goals and initiatives.
Resolved customer complaints swiftly to maintain satisfaction and loyalty.
Accounts Payable Clerk
Fusion Energy Services LLC
Gillette
03.2016 - 10.2016
Processed vendor invoices accurately and efficiently for fusion energy services.
Managed payment schedules to ensure timely disbursements to suppliers.
Communicated with vendors regarding payment inquiries and account statuses.
Maintained organized accounts payable files and records.
Entered data into accounting system to uphold accurate financial records.
Reconciled monthly statements and transactions to ensure current records.
Collaborated with vendors, suppliers, and staff to resolve issues promptly.
Problem-solved accounts payable inquiries for internal team members and management.
Bookkeeper
West Construction
Gillette
07.2015 - 03.2016
Streamlined accounts payable and receivable processes for operational efficiency.
Conducted monthly bank reconciliations to maintain accurate financial records.
Processed payroll for employees, ensuring compliance with regulations.
Prepared monthly financial reports for management review and strategic decision-making.
Collaborated with project managers to effectively budget project costs.
Assisted in tax preparation by compiling necessary financial information.
Entered deposits, credit card charges, and sales entries to enhance cash management.
Generated client invoices and tracked payments to improve revenue flow.
Office Manager / HR
Tri-State Industries, Inc.
Gillette
03.2008 - 03.2015
Managed office operations and ensured efficient workflow across departments.
Monitored invoices and payments, ensuring accuracy of accounts receivable and payable.
Monitored office inventory and procured necessary supplies.
Oversaw vendor relationships and negotiated service contracts for cost efficiency.
Maintained confidential records relating to personnel matters.
Recruited, interviewed and selected employees to fill vacant roles.
Provided training to new hires on office policies and procedures.
Managed, scheduled and coordinated office functions and activities for employees.
Organized company events including holiday parties, team building activities .
Automated office operations for managing client correspondence, payment schedules and data communications.
Coordinated meetings, conferences, travel arrangements and department activities.
Implemented filing systems to enhance document retrieval and organization.
Maintained filing system for records, correspondence and other documents.
Monitored payments due from clients and promptly contacted clients with past due payments.
Guided employees in handling difficult or complex problems.
Maintained office organization, supporting operational efficiency and professionalism.