Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Staci Zimmerman

New Kensington,PA

Summary

Proficient Pharmacy Technician with a proven track record in workflow optimization and team collaboration, demonstrated at AbsoluteCARE Pharmacy by significantly increasing prescription volume by over 500%. Skilled in medication dispensing and fostering patient relationships, showcasing a blend of technical proficiency and interpersonal effectiveness. I do have my CPHT and am working to obtain my Adv-Cpht

Overview

29
29
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

AbsoluteCARE Pharmacy of Pittsburgh
06.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Worked on patient acquisition and retention.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • We are a fairly new pharmacy. When I started in June of 2023 we filled roughly 40 scripts per week. We are now up to around 250 scripts per week.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • I have worked very hard with transferring patients meds into our pharmacy. Of our 500 patients I have transferred in roughly 200 of those patients prescriptions from various different pharmacies.

Pharmacy Technician

UPMC Shadyside Hospital
10.2019 - 06.2023
  • Compounded IV medications in a sterile setting
  • Worked over night for many years - my over night responsibilities were to make sure orders were correct for "morning cart fill"
  • Processed med requests made by nurses.
  • Worked with several different automated filling robots
  • Made sure meds made it up to the floors in a quick and timely manner.

Lead Pharmacy Technician

CVS Pharmacy
08.2010 - 06.2021
  • Supervised anywhere from 2-6 pharmacy technicians and coordinated day-to-day assignments.
  • Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
  • Traveled to many different locations when they were in need.
  • I was the "fixer". If there was a store that needed to get caught up and cleaned up they'd usually send me to that location for usually 2 to 4 weeks.
  • For many years along with a lead technician I was also an inventory specialist.

Home Health Aide

Self-employeed
12.2009 - 06.2010
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.

Concession Manager

Latrobe Family Cinemas
03.2005 - 09.2009
  • It was a family run business.
  • I was ServeSafe certified
  • I was in charge of making schedules
  • I helped with hiring, training
  • Upheld all standards for having a clean and safe working environment.

Concessions Worker

Hi-Way Drive-In
03.1996 - 09.2009
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
  • Maintained clean, organized workspace according to operational standards.
  • Communicated with customers to prepare food items and drinks, complying with requests and preferences.
  • Collaborated with team members to ensure smooth operations during high-traffic events.
  • This was a family run theatre so as soon as I could see over the counter I was put to work.
  • Before I could see over the counter my grandmother would put me to work helping with inventory in places that were a bit tricky for an adult to get to.
  • I worked my way up from just serving drinks when I first started up to manager by the time we closed.

Education

Photography

Westmoreland County Community College
Greensburg, PA

High School Diploma -

Greater Latrobe High School
Latrobe, PA
06-2005

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Medication dispensing
  • Prescription filling
  • Insurance verification
  • Supply restocking
  • Pharmacy ethics
  • Pharmacy and customer records management
  • Drug inventory control
  • Labeling accuracy

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
  • HIPAA Compliance Certification – Various Accredited Providers.

Timeline

Pharmacy Technician

AbsoluteCARE Pharmacy of Pittsburgh
06.2023 - Current

Pharmacy Technician

UPMC Shadyside Hospital
10.2019 - 06.2023

Lead Pharmacy Technician

CVS Pharmacy
08.2010 - 06.2021

Home Health Aide

Self-employeed
12.2009 - 06.2010

Concession Manager

Latrobe Family Cinemas
03.2005 - 09.2009

Concessions Worker

Hi-Way Drive-In
03.1996 - 09.2009

Photography

Westmoreland County Community College

High School Diploma -

Greater Latrobe High School

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Staci Zimmerman