Experienced Patient Care Coordinator proficient in directing patient care programs that are both high-quality and efficient. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Patient Treatment Coordinator
Skin Clinic London
London, UK
09.2018 - 10.2023
Assisted in scheduling appointments, tests and procedures for patients.
Maintained accurate records of patient treatments and progress notes.
Provided education to patients about their treatment plan, medications and follow-up care instructions.
Responded promptly to patient inquiries regarding treatments or services provided.
Developed strong relationships with patients by providing excellent customer service support.
Communicated with patients to ensure quality of care and develop care plans.
Established strong work network by building professional relationships with physicians and fellow employees.
Director of Marketing
KOM / Lloyds Investment
Scottsdale , AZ
08.2002 - 01.2018
Developed comprehensive marketing plans and strategies to increase brand awareness and customer loyalty.
Collaborated with sales teams to create promotional materials that increased product sales.
Negotiated contracts with vendors to ensure cost-effective production of promotional materials.
Established relationships with external agencies or partners to expand reach of marketing efforts.
Barn Manager
Brookside Equestrian Park
Elk Grove, CA
Maintained all records of horse health, feed, equipment, medications, and supplies. Monthly billing to clients. Handled all legal files.
Scheduled regular veterinary visits for horses under care at the facility.
Organized shows and competitions as well as arranged transportation for horses requiring transport off-site.
Conducted monthly meetings with staff to discuss any issues related to equine care or general operations of the facility.
Vet Assistant
Loomis Basin Large Animal Vet. Clinic
Loomis, CA
Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
Administered vaccinations, medications and treatments as prescribed by the veterinarian.
Cleaned and sterilized exam rooms between appointments.
Gathered specimens such as urine, blood and fecal samples for laboratory analysis, at times doing the analysis.
Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary. Wound care. Bandage change.
Recorded patient food and water intake and output levels on a daily basis.
Worked with Equine, bovine, llamas, emu, sheep, goats.
Assistant Horse Trainer
Richard Sands, Olympian
Loomis, CA
Attended competitions to assist with warm-up routines, course walks, and post-show care of horses. Riding & showing horses.
Maintained accurate records of each horse's health status.
Worked closely with veterinarians to develop treatment plans for injured or ill horses.
Exercised client's horses both on the flat and over fences according to their individual needs.
Managed inventory of supplies needed for daily operations including feed, supplements, tack, equipment, medical supplies. Horse show schedules, billing, maintained relationships with clients, vets, farriers, grooms, working students.