Summary
Overview
Work History
Education
Skills
Certification
References
Additionalinformation - Technologysummary
Timeline
Generic

Stacie Johnson

Lithia Springs,Georgia

Summary

Dedicated transportation professional with experience in the medical field. Skilled in the safe and timely transfer of patients, specimens, and documents. Known for providing exceptional customer service, taking initiative, and making sure clients feel safe and comfortable. Possesses a professional demeanor and excellent communication skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Patient Transporter

IMP Transport
Atlanta, Georgia
03.2018 - Current
  • I introduced myself to the patient and explained the transport plan and destination.
  • Manage, schedule, and operate transportation.
  • Pick the patient up from the said location and transport them back.
  • Sit with the patient for the entire duration of the appointment.
  • Pick up the patient's prescriptions if needed.
  • Take the patient to get food if they are hungry.
  • Maintained knowledge of hospital policies and procedures related to patient transport services.
  • Utilized excellent customer service skills while interacting with patients, family members, and healthcare staff.
  • Responded quickly to emergency situations involving patient transport needs, providing prompt assistance as required.

Financial Analyst/Sales Associate

First Data Merchant Services
Marietta
06.2016 - 05.2019
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts
  • Developed key operational initiatives to drive and maintain substantial business growth
  • Prepared annual budgets with controls to prevent overages
  • Implemented initiatives to improve customer satisfaction and increase repeat business
  • Motivated high-performing sales team to increase sales by 150%
  • Collected data on competitors' pricing and promotions through primary and secondary research techniques
  • Oversaw financial sales to monitor compliance with legal requirements and company policies
  • Facilitated technical and functional issues with hardware and software systems
  • Recognized for exceeding monthly goal

Key Billing Support/Key Collector

D.S. Services/ Crystal Springs Water
Mableton
12.2012 - 06.2015
  • Exhibited exceptional problem-solving abilities when dealing with unexpected issues that arose during transports
  • Demonstrated strong communication skills when relaying information between care teams, families, and patients
  • Talked to patients throughout transport time to comfort and help ease anxiety
  • Transported patients to and from medical appointments and procedures safely and efficiently
  • Alerted nursing staff immediately to any signs of patient distress or equipment malfunction
  • Maintained patient confidentiality by adhering to HIPAA regulations
  • Work with Adults and Minors

Education

Associate of Science - Medical Assistant

Career Ed Institute
GA
07.2005

Skills

  • Administrative Management
  • Department Oversight
  • Integrity and Transparency
  • Business Management and Development
  • Patient Safety
  • Patient Communication
  • Emotional Support
  • Patient Transport
  • Transportation Procedures
  • Cultural Sensitivity
  • Healthcare system understanding
  • Patient Escorting
  • Scheduling Coordination
  • Professionalism and Ethics
  • Adaptability and Flexibility
  • Effective Communication
  • Active Listening
  • Safety Protocols
  • Reliability
  • Emergency protocols
  • Adaptability

Certification

CPR Certified

References

References available upon request

Additionalinformation - Technologysummary

  • MS Office (Word and Excel)
  • Pivot Tables
  • V-Look Up
  • Windows (all)
  • Oracle Customer Care/Billing System

Timeline

Medical Patient Transporter

IMP Transport
03.2018 - Current

Financial Analyst/Sales Associate

First Data Merchant Services
06.2016 - 05.2019

Key Billing Support/Key Collector

D.S. Services/ Crystal Springs Water
12.2012 - 06.2015

Associate of Science - Medical Assistant

Career Ed Institute

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Stacie Johnson