Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Alley

West Branch,MI

Summary

Customer-oriented General Manager with 20+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

29
29
years of professional experience

Work History

General Manager

Clear Lake Resort, Inc.
06.2014 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.

Housing Director

West Branch Housing Corporation
03.1995 - 10.2012
  • Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
  • Conducted home and apartment inspections to identify safety issues and needed repairs.
  • Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
  • Calculated tenant rent amounts to prepare leases and contracts.
  • Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness 75%.
  • Maintained database of housing resources, landlords and management companies.
  • Oversaw housing plans for over 150 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.


Education

Bachelors of Social Work - Social Work

Saginaw Valley State University
Bay City, MI
05.2015

Bachelor of Arts - Business

Central Michigan University
Mt. Pleasant, MI
12.1993

Skills

  • Loss Prevention
  • Business Administration
  • Schedule Management
  • Branding
  • P&L Management
  • Customer Retention
  • Advertising and Marketing
  • Financial Administration
  • Staff Supervision
  • Account Management
  • Project Management
  • Workflow Planning

Timeline

General Manager

Clear Lake Resort, Inc.
06.2014 - Current

Housing Director

West Branch Housing Corporation
03.1995 - 10.2012

Bachelors of Social Work - Social Work

Saginaw Valley State University

Bachelor of Arts - Business

Central Michigan University

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Stacy Alley