Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Internet Car Sales Manager
West Houston Volkswagen
Houston , TX
08.2015 - 12.2024
Developed and implemented strategies for increasing internet sales.
Maintained relationships and followed up with customers.
Presented vehicles features, advantages, benefits during test drives or showroom visits.
Negotiated product sales and trade-in deals for maximum profit.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained current store, product, and promotional knowledge to drive consistent sales.
Monitored online customer inquiries and ensured prompt and professional responses to enhance customer satisfaction.
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Utilized CRM tools to track customer interactions and sales conversions, optimizing for future marketing efforts.
Car Sales Associate
Westside Lexus
Houston, Texas
06.2014 - 08.2015
Generated leads by networking with other businesses, attending events or cold calling prospects.
Showcased vehicle features and took customers on test drives in local area.
Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
Negotiated prices with customers to reach agreeable sales terms.
Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
Provided exceptional customer service throughout the entire sales process.
Followed up with customers to build long-term relationships and successful referrals.
Physical Therapist Technician
Body Balance Chiropractic
Houston
01.2010 - 06.2014
Performed administrative duties, including scheduling appointments and managing patient files.
Maintained patient confidentiality in accordance with HIPAA guidelines.
Supported patients in physical therapy procedures to restore function and decrease pain.
Monitored patients' performance during exercise sessions to ensure safety and effectiveness of treatment programs.
Answered questions from patients about proper form when performing exercise routines at home.
Cleaned therapy equipment following each appointment to achieve sanitary regulations.
Documented patient progress, treatments, and data in charts.
Communicated with other physical therapy staff to discuss patient progress and potentially modify treatment.
Assisted physical therapists in developing and implementing treatment plans for patients.