Stacy Atkinson
Livonia,MI
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
12
12
years of professional experience
Work History
Front Desk Receptionist
Barnett Roofing
01.2021 - 03.2025
- Managed multi-line phone systems to efficiently direct calls and handle inquiries.
- Coordinated scheduling for roofing consultations, optimizing meeting availability for clients and staff.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Residential House Cleaner
Wagners Cleaning LLC
10.2017 - 05.2018
- Performed detailed cleaning of residential spaces, ensuring high standards of cleanliness and client satisfaction.
- Managed time effectively to complete multiple cleaning assignments within scheduled timelines.
- Utilized eco-friendly cleaning products and techniques to promote sustainability in household environments.
- Developed strong relationships with clients through consistent communication and reliability in service delivery.
- Trained new staff on cleaning protocols, safety measures, and equipment use for enhanced team performance.
Waitress
Flight Club
07.2013 - 01.2017
- Provided exceptional customer service in fast-paced environment.
- Managed multiple tables efficiently while ensuring guest satisfaction .
- Trained new team members on service protocols and menu knowledge.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
GED -
Schoolcraft College
Livonia, MISkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Problem-solving skills
- Data entry
- Scheduling
- Office organization
Timeline
Front Desk Receptionist
Barnett Roofing
01.2021 - 03.2025
Residential House Cleaner
Wagners Cleaning LLC
10.2017 - 05.2018
Waitress
Flight Club
07.2013 - 01.2017
GED -
Schoolcraft College