Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Brooks

New Castle,DE

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

12
12
years of professional experience

Work History

House Manager

Connections Individual & Family Services
Wilmington, DE
04.2016 - 03.2020
  • Organized and maintained household inventory records, including supplies and equipment.
  • Implemented policies to ensure proper use of resources in a cost-effective manner.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Maintained updated knowledge through continuing education and advanced training.
  • Monitored logbook updates and ensured compliance with company policies.

Patient Care Taker

Easter Seals Rehabilitation Center
New Castle, DE
03.2014 - 04.2016
  • Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Administered medications and educated patients and families on correct at-home administration.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Tub feed patient.

Machine Operator

W.L. Gore
Maryland, MD
04.2013 - 03.2014

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  • Worked with cross-functional teams to achieve goals.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Operated equipment and machinery according to safety guidelines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Customer Service Representative

Wilmington Transportions/Greyhound
Wilmington, DE
08.2010 - 03.2013
  • Promoted available products and services to customers during service, account management and order calls.
  • Assist the customer with transportation.
  • Handle multi-line telephone operations.
  • Manage a high-volume workload.
  • Processed Money Orders, Money Transfers, and Western Union.
  • Processed packages for shipping.
  • Handled large sum transactions.

Customer Service Representative

Shoprite Store
Wilmington, DE
01.2008 - 03.2010
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assist Customer with complaints and exchanges
  • Processed Money Orders
  • Bill payments,Western Union transfer
  • Lottery, Check Cashing

Education

Certificate - Phlebotomist

Star Technical Institute
Newport, DE
04-1998

Skills

  • Quality service
  • Activities scheduling
  • Home assessment
  • Expense management
  • Employee scheduling
  • Cash regeneration
  • Refunds and exchanges
  • Daily reporting
  • Production preparation
  • Order reading
  • Equipment monitoring
  • Specification compliance
  • Computer skills
  • Production timeline management
  • Manual machining

Timeline

House Manager

Connections Individual & Family Services
04.2016 - 03.2020

Patient Care Taker

Easter Seals Rehabilitation Center
03.2014 - 04.2016

Machine Operator

W.L. Gore
04.2013 - 03.2014

Customer Service Representative

Wilmington Transportions/Greyhound
08.2010 - 03.2013

Customer Service Representative

Shoprite Store
01.2008 - 03.2010

Certificate - Phlebotomist

Star Technical Institute
Stacy Brooks