Stacy Brown
Business Development And Sales
Kansas City,MO
Summary
Accomplished Broker with over 30 years of experience in soliciting potential clients to buy, sell and rent properties. Exceptional communication and negotiation skills to manage competing deadlines. Proficient in advising clients on prices, mortgages and market conditions. Committed to balancing demands of buyer with those of seller.
Overview
36
36
years of professional experience
5
5
years of post-secondary education
Work History
Broker and Owner
Texas Preferred Properties
1 1996 - Current
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
- Recorded supporting documentation for phone calls and written correspondence.
Business Owner/Operator
Various Businesses
01.1994 - Current
- Launched and operated multiple businesses (real estate, printing and insurance), demonstrating strong entrepreneurial skills and adaptability.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
International Flight Attendant
Continental Airlines
01.1989 - 01.1994
- Delivered best-in-class service to international passengers.
Education
Studied Marketing -
Texas State University
01.1985 - 01.1986
Studied Marketing - undefined
Austin Community College
01.1985 - 05.1989
Skills
Marketing Strategies
Lead Generation
Sales and Marketing
Sales Pipeline Mgmnt
Sales Development
Customer Complaint Resolution
Negotiation
Goal-Oriented
Event Support
Document preparation
Customer Relations
Feedback collection
Client Retention Strategies
Patience and resilience
Social Media Promotion
Awards
- Kudos Awards for Customer Service, Continental Airlines (1989-1994)
- Top Gun Sales Award, 2-10 Home Warranty (2012)
- Rookie of the Year, HLSR Parade Committee (2014)
- Rookie of the Year, HLSR Rodeo Ticket Sales Committee (2015)
- Grand Champion Team New Sales and Sales over $25,000, HLSR Rodeo Ticket Sales (2015)
- Customer Satisfaction Award, DWH (2018)
Volunteer Experience
Lifetime Volunteer, Houston Livestock Show and Rodeo (HLSR). Committed to annual volunteering at NRG Stadium for various events, showcasing dedication and community spirit.
Timeline
Business Owner/Operator
Various Businesses
01.1994 - Current
International Flight Attendant
Continental Airlines
01.1989 - 01.1994
Studied Marketing -
Texas State University
01.1985 - 01.1986
Studied Marketing - undefined
Austin Community College
01.1985 - 05.1989
Broker and Owner
Texas Preferred Properties
1 1996 - Current