Results-driven President with expertise in operations management, sales, and financial oversight. Proven ability to enhance customer satisfaction and optimize company performance through strategic planning and cost management.
Overview
36
36
years of professional experience
Work History
President
Ron Cooper Company
Grayson, KY
08.2014 - Current
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Reduced operational costs through strategic cost management initiatives.
Design/Sales Associate
Standford Interior Gardens
Columbus, OH
04.1990 - 03.1996
Assisted customers in selecting and purchasing interior plants, enhancing overall customer satisfaction.
Built relationships with customers to encourage repeat business.
Engaged with customers to build rapport and loyalty.
Designed interior plantscape designs for businesses, and sold maintenance contracts to customers for weekly care of their plants.
Answered phones when necessary, entered bookkeeping data via QuickBooks, and provided filing and other office duties.