Stacy Garcia
Jersey City,US
Summary
Knowledgeable Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
5
5
years of professional experience
Work History
Cashier
Mr. & Mrs. Bubbles Car Wash
11.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked with floor team and managers to meet wide range of customer needs.
CLIENT SUPPORT ASSOCIATE
STACI AMERICAS
03.2021 - 06.2024
- Developed effective client relationships through strong communication and problem-solving abilities
- Had creative approaches to solving complex customer service problems such as working on orders 7 days in advance
- Utilized knowledge of computer systems as Excel, Word, PowerPoint, Microsoft Power BI, Zoho, Google Suite, SLI and more applications to provide solutions for customers
- Conferred with customers by telephone or in-person to provide product or service information. Established rapport with customers through active listening skills, empathizing with their needs, and offering appropriate solutions.
- Worked closely with other departments within the organization to resolve cross-functional issues impacting client satisfaction.
Warehouse assistant
AMAZON
08.2020 - 03.2021
- Coordinated with other departments to ensure timely delivery of goods
- Ensured proper labeling of all products before being sent out for delivery
- Provided support to team members during peak periods to maintain on-time deliveries
- Loaded and unloaded delivery trucks promptly for further distribution.
Cashier
EXTRA SUPERMARKET
05.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Utilized problem solving skills to effectively handle difficult situations
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Computer Science - Computer Science
hudson community college
Jersey City, NJ01.2028
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling and management
- Honest and dependable
- Complex Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Mr. & Mrs. Bubbles Car Wash
11.2024 - Current
CLIENT SUPPORT ASSOCIATE
STACI AMERICAS
03.2021 - 06.2024
Warehouse assistant
AMAZON
08.2020 - 03.2021
Cashier
EXTRA SUPERMARKET
05.2020 - 07.2020
Computer Science - Computer Science
hudson community college
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