Stacy Hernandez
Galveston,TX
Summary
Responsible and reliable Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Have experience with schedule making, budgeting, and billing invoices. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Cashier
Toms Thumb Nursery
06.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy
- Helped customers complete purchases, locate items, and join reward programs
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Stocked, tagged and displayed merchandise as required
- Assisted customers with returns, refunds and resolving transaction issues
- Answered questions about store policies and addressed customer concerns
- Worked closely with shift manager to solve problems and handle customer concerns
- Greeted customers entering store and responded promptly to customer needs.
Assistant Manager/ Cashier
Toms Thumb Nursery
2014 45th Street
01.2024 - 05.2024
- Made daily bank deposits
- Worked on Microsoft Excel to bill invoices and keep track of total being made weekly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier
Coastal Bike Rentals
02.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs.
Education
Galveston College
4015 Avenue Q Galveston, Texas 77550AIM College And Career Preparatory
1408-1548 53rd St, Galveston, TX 7755105.2021
Skills
- Customer Support
- Interviewing and hiring
- Staff Professional Development
- Budget control
- Communication Skills
- Interpersonal Skills
- Phone Etiquette
- Marketing
- Call Management Skills
- Microsoft Office Suite
- Cash Register Systems
- Cash handling and management
- Point of Sale Systems
- Refunds and Exchanges
- Product Knowledge
- Organizational abilities
- Schedule Management
- Cleaning and Sanitizing
- Gift Wrapping
Timeline
Assistant Manager/ Cashier
Toms Thumb Nursery
01.2024 - 05.2024
Cashier
Toms Thumb Nursery
06.2021 - Current
Cashier
Coastal Bike Rentals
02.2020 - 05.2021
Galveston College
AIM College And Career Preparatory