Stacy Lester
Temple,GA
Summary
Proven Medical Biller and Coder with a track record of reducing claim denials for Douglasville Psychotherapy Center, showcasing meticulous insurance verification and ICD-10 proficiency. Demonstrates exceptional customer service and HIPAA compliance, significantly enhancing operational efficiency and maintaining positive cash flow through diligent claim management.
Overview
8
8
years of professional experience
Work History
Receptionist
Tanner Medical Group
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Medical Biller and Coder
Douglasville Psychotherapy Center
05.2020 - Current
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Played a pivotal role in maintaining positive cash flow within the organization by ensuring timely submission of clean claims and diligent follow-ups on outstanding payments.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Medical Biller and Coder
Redclay Counseling
05.2020 - Current
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.
- Expedited payment processing by promptly addressing any discrepancies or issues raised by insurance carriers.
Office Manager
Douglasville Psychotherapy Center
02.2017 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Certification - Medical Billing And Coding
Penn Foster College
Scottsdale, AZ05-2025
Skills
- HIPAA compliance
- Payment posting
- Insurance verification
- ICD-10 proficiency
- Medicare and medicaid billing
- Claim submission
Timeline
Receptionist
Tanner Medical Group
04.2024 - Current
Medical Biller and Coder
Douglasville Psychotherapy Center
05.2020 - Current
Medical Biller and Coder
Redclay Counseling
05.2020 - Current
Office Manager
Douglasville Psychotherapy Center
02.2017 - Current
Certification - Medical Billing And Coding
Penn Foster College
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