Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Rivera

Glenshaw,PA

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

17
17
years of professional experience

Work History

Dental Receptionist

Peace Dental
Glenshaw, PA
10.2024 - Current
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Gathered medical information, dental health history and vitals from patients.

Health Unit Coordinator

UPMC Shadyside Hospital
Pittsburgh, PA
01.2024 - Current
  • Coordinated patient admissions, transfers, and discharges to ensure seamless workflow and patient satisfaction.
  • Updated patient information in electronic systems according to established policies and procedures.
  • Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.

Special Education Tutor

Commonwealth of PA
Harrisburgh, PA
08.2020 - 01.2024
  • Assisted students of varying skill levels with understanding and excelling in studies.
  • Developed Individual Education Plans that addressed specific learning goals for each student.

Licensed Practical Nurse

Health First's Holmes Regional Medical Center
Melbourne, FL
01.2008 - 01.2018
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.

Education

Diploma - Practical Nursing

Casel Healthcare
Melbourne, FL
12-2009

Bachelor of Science - Criminal Justice

University of Central Florida
Orlando
06-2004

Skills

  • Appointment scheduling
  • HIPAA compliance
  • Friendly and outgoing
  • Front office management
  • Electronic dental record (EDR)
  • Medical terminology proficiency
  • Electronic medical records proficiency

Timeline

Dental Receptionist

Peace Dental
10.2024 - Current

Health Unit Coordinator

UPMC Shadyside Hospital
01.2024 - Current

Special Education Tutor

Commonwealth of PA
08.2020 - 01.2024

Licensed Practical Nurse

Health First's Holmes Regional Medical Center
01.2008 - 01.2018

Diploma - Practical Nursing

Casel Healthcare

Bachelor of Science - Criminal Justice

University of Central Florida

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Stacy Rivera