Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Customer Fulfillment Associate
Amazon
Charlotte, NC
05.2023 - Current
Maintained cleanliness of work area throughout shift.
Ensured that all safety procedures were followed at all times.
Communicated effectively with colleagues regarding progress on assigned tasks or projects.
Provided feedback to management on any issues encountered during daily operations.
Participated in team meetings to discuss process improvements and new initiatives.
Shift Manager
Adventure Landing
Gastonia, NC
03.2017 - 06.2022
Managed daily cash intake by counting out registers and tabulating profits.
Inspected work areas regularly for cleanliness and organization standards.
Helped employees accomplish tasks during peak periods.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Assisted in resolving escalated customer service issues in a timely manner.
Enforced safety standards throughout the store including proper use of equipment.
Packer
Amazon
Charlotte , NC
10.2019 - 04.2022
Packed products in accordance with specified instructions.
Labeled boxes, crates, and other containers accurately.
Wrapped items securely using appropriate packing materials.
Trained new employees regarding warehouse procedures and standards.