Stacy Wine

• Coordinated daily office operations and maintained smooth workflow.
• Managed scheduling for staff meetings and client appointments efficiently.
• Prepared and organized documents for internal and external communications.
• Supported training sessions and onboarding for new employees effectively.
• Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
• Facilitated administrative tasks for other teams.
• Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.

• Conducted quality assessments to ensure compliance with health and safety regulations.
• Developed training materials for staff on best practices in quality improvement.
• Reviewed incident reports to determine root causes and preventive measures.
• Coordinated internal audits to assess operational efficiency and effectiveness.
• Participated in external audits related to QI processes, providing evidence as needed.
• Investigated customer complaints regarding product and service quality issues; documented findings and recommended corrective actions accordingly.

Conducted investigations regarding abuse and neglect allegations.

• Coordinated daily office operations and maintained smooth workflow.
• Managed scheduling for staff meetings and client appointments efficiently.
• Prepared and organized documents for internal and external communications.
• Managed daily mail distribution including sorting out incoming and outgoing mail.
• Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
• Created and maintained filing systems, both paper and electronic.
• Implemented filing systems to improve document retrieval processes.
• Greeted visitors and directed them to the appropriate area or person.
• Supported training sessions and onboarding for new employees effectively.
• Compiled data, tracked changes, and created reports in Excel spreadsheets.
• Monitored vendors to maintain competitive pricing and efficient deliveries.
• Completed benefits paperwork, processed employee incident reports and performed data entry tasks to maximize team productivity.
• Processed payroll for employees, accounting for taxes, leave, and special reimbursements or commissions.