Summary
Overview
Work History
Education
Skills
Timeline
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Stacy Wyatt

Greenwood,IN

Summary

Adept at ensuring HIPAA compliance and fostering patient trust, I streamlined operations at Franciscan Health Indianapolis by enhancing confidentiality protocols and improving patient communication. My expertise in medical records management and customer service significantly contributed to operational efficiency and patient satisfaction, demonstrating a strong blend of technical knowledge and interpersonal skills.

Overview

11
11
years of professional experience

Work History

Medical Records Clerk

Centurion
01.2023 - 11.2023
  • Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Trained new clerks on proper record handling and documentation procedures to maintain quality standards.

Central Scheduling Specialist

Franciscan Health Indianapolis
07.2022 - 09.2022
  • Maintained compliance with HIPAA regulations through strict adherence to confidentiality protocols when handling sensitive patient data.
  • Strengthened relationships with healthcare providers through consistent follow-ups and accurate information updates.
  • Streamlined appointment cancellations or rescheduling requests, ensuring minimal disruption to daily operations while accommodating patients'' needs effectively.
  • Processed forms required for insurance approvals and scheduled procedures.
  • Scheduled patients for tests and consultations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
  • Obtained payments from patients and scanned identification and insurance cards.

Medical Assistant

Franciscan Health Indianapolis
04.2016 - 08.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Medical Assistant

Indianapolis Gastroenterology and Hepatology
08.2012 - 04.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Education

Associate of Science - Medical Assistant

Harrison College
Indianapolis, IN
09.2011

Certification - Medical Office Assistant

Harrison College
Indianapolis, IN
09.2011

Skills

  • HIPAA Compliance
  • Customer Service
  • Written and verbal communication
  • HIPAA Regulations

Timeline

Medical Records Clerk

Centurion
01.2023 - 11.2023

Central Scheduling Specialist

Franciscan Health Indianapolis
07.2022 - 09.2022

Medical Assistant

Franciscan Health Indianapolis
04.2016 - 08.2019

Medical Assistant

Indianapolis Gastroenterology and Hepatology
08.2012 - 04.2016

Associate of Science - Medical Assistant

Harrison College

Certification - Medical Office Assistant

Harrison College

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Stacy Wyatt