Staley Manning

• Increased loan application approvals by carefully evaluating financial information and credit history.
• Streamlined loan processing procedures for faster turnaround times and improved customer satisfaction.
• Assisted in the development of new lending products to better serve diverse client needs.
• Reduced delinquency rates through effective communication and negotiation with borrowers experiencing financial difficulties.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
• Developed strong relationships with clients, resulting in repeat business and referrals for additional loans.
• Maintained accurate records of all loan documentation, supporting efficient audits and reporting processes.
• Consistently met or exceeded sales targets by proactively seeking out new customers.

• Streamlined application processes for increased customer satisfaction and timely loan disbursements.
• Provided exceptional customer service, addressing client inquiries and concerns promptly and professionally.
• Collaborated with the sales team to develop targeted marketing strategies for personal loan products.
• Maintained up-to-date knowledge of industry trends, ensuring accurate information was provided to clients.
• Developed strong relationships with customers, fostering trust in our services and increasing repeat business.
• Managed a portfolio of personal loans, monitoring repayment progress and proactively addressing delinquencies.

• Consists of helping with anything needed by the customer, working well under pressure, balancing my drawer, handling fast paced environments, balancing the ATM daily, and creating a bond between myself and the customers.

• Being an RDA consists on instrument sterilization, comforting young patients when they are in our office, adjusting patients' braces as directed by the doctor, and creating a strong relationship between the patient and their family and I.

As the supervisor, my responsibilities included opening the store, baking bread and cookies, being in charge of counting the cash registers at the end of my shift.