Stan Mitchell
Halls Management Group
Nashville,TN
5
years of professional experience
Dynamic server trainer with extensive experience at Halls Management Group, excelling in upselling strategies and team member training. Recognized for achieving high guest satisfaction and order accuracy, while consistently ranking among top sales associates. Proficient in menu memorization and effective time management, ensuring exceptional service in fast-paced environments.
Work History
Server Trainer
2 Years 2 Months- Trained new servers on menu knowledge, order accuracy, and guest service standards.
- Demonstrated POS procedures, payment processing, and ticket management for efficient table service.
- Reinforced sidework expectations, opening duties, and closing procedures to maintain readiness.
- Coached staff on upselling techniques, suggestive selling, and beverage pairing recommendations.
Server
3 Years- Greeted guests promptly and presented menus with accurate knowledge of daily specials.
- Took orders efficiently and communicated modifications clearly to kitchen and bar staff.
- Delivered food and beverages with attention to presentation, temperature, and timing.
- Checked guest satisfaction throughout service and resolved concerns professionally.
- Routinely ranked among highest grossing associates and led training seminars focused on sales techniques.
Server/Bartender
1 Year 8 Months- Delivered table and bar service while maintaining strong product knowledge and guest satisfaction.
- Prepared cocktails, beer, and wine orders accurately following house recipes and presentation standards.
- Managed multiple tables and bar guests simultaneously during high-volume service periods.
- Processed payments, split checks, and cash handling with accuracy and efficiency.
Education
Associate of Science - Accounting And Finance
Skills
Effective time management
Safe food handling
Menu memorization
Order accuracy
Team member training
Upselling strategies
Server etiquette
Timeline
Server Trainer
Halls Management Group
08.2024 - CurrentRead More
Server
Halls Management Group
10.2023 - CurrentRead More
Server/Bartender
Del Frisco’s Bar and Grille
02.2022 - 10.2023Read More
Columbia State Community College
Associate of Science from Accounting And Finance
Read More