Starchema Pinckney
Bronx,NY
Summary
Hands-on Residential Supervisor with strong commitment to monitoring and facilitating resident safety and overseeing direct care for approximately 20 individuals in comprehensive residential facility. Approachable liaison between residents, families and other invested personnel, providing access to resources and support for reintegration to society. Engaging role model with enthusiasm for connecting individuals with resources necessary to pursue healthy and productive lives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Supervisor
YAI - Seeing Beyond Disability
04.2022 - Current
- Provides direct supervision to direct support professionals, Service Coordinators and clinical supervision of health care specialists and behavior intervention specialist.
- Oversee hiring, performance management evaluations and disciplinary actions
- Enhanced staff performance through ongoing training, coaching, and mentoring for continuous professional development.
- Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
- Conducted regular assessments of facility conditions to identify areas needing maintenance or improvement, ensuring optimal living conditions for residents.
- Participate in the development of policies and procedures to ensure compliance with all agency 0PWDD and DOHMH regulations
- Monitor ongoing audit procedures designed to address regulatory compliance and quality assurance issues
- Conduct in-services as needed
- Coordinate staff work schedules and assignments
- Ensure all documentations are completed in a timely fashion and remain in compliance with agency & DMH policies
- Responsible for reporting and documenting all incidents to immediate supervisor within 24 hours
- On call 24 hours a day, 7 days a week to respond to emergencies.
Resident Manager
Services For The Underserved
12.2018 - 03.2021
- Monitor and ensure that active treatment is provided to individuals with developmental disabilities ensuring consumer safety and respect of consumer rights
- Supervise and instruct all Direct Support Specialists on shift
- Responsible for overall functioning of the facility during the absence of the Program Director.
- Ensured compliance with relevant regulations by diligently monitoring activities within the program scope.
- Updated director about project status, updates and concerns on daily basis.
- Oversaw staff schedules and assignments to handle programming demands.
- Responsible for client and agency funds and expenditures during shift (petty cash, client monies, clothing monies, recreation etc.)
- Ensure appropriate follow-up to medication administration during shifts and after client medical appointments.
- Supported the Program Director in overseeing daily operations, ensuring timely completion of tasks and meeting project deadlines.
Medical Coordinator
SCO family of Services
06.2015 - 01.2019
- Administrating prescribed medication to all individuals in facility
- Take individuals on medical appointments
- Schedule tests and appointments, and relaying all applicable information
- Assisted RN in ensuring optimal patient care of individuals and daily functioning
- Responsible for the efficient handling of medical records, proper processing and billing
- Assisted Quality Assurance with the upkeep of medical records policies and procedures
- Maintained, stored and retrieved medical records data in accordance with federal, state, and accrediting agencies requirements.
Teacher Assistant
SCO family of Services
06.2015 - 01.2019
- Assists the teacher in planning and maintaining a safe, clean, learning environment and in assuring the well being and safety of the children in his/her cares
- Assists the teacher in maintaining a confidential assessment binder, consisting of developmental assessments, individual goals, and observations of progress toward meeting goals
- Shares in the development and implementation of written lesson plans with the teacher.
Education
High School Diploma -
Bronx Academy High School
Bronx, NY06.2007
Skills
- Developmental Disabilities Experience
- Applied Behavior Analysis
- Clerical Experience
- Mental Health Counseling
- Crisis Intervention
- Social Work
- Individual / Group Counseling
- Management
- Microsoft Office
- Vital Signs
- Proficient with various computer applications such as MS word, excel, PowerPoint
- Skillful in clinical and administrative duties of a medical assistant
- Excellent organizational and people skills
- Team leadership
- Staff Scheduling
- Accurate Record Keeping
- Group Activities Coordination
Certification
- Driver's license
- CPR Certification
- First Aid Certification
Timeline
Residential Supervisor
YAI - Seeing Beyond Disability
04.2022 - Current
Resident Manager
Services For The Underserved
12.2018 - 03.2021
Medical Coordinator
SCO family of Services
06.2015 - 01.2019
Teacher Assistant
SCO family of Services
06.2015 - 01.2019
High School Diploma -
Bronx Academy High School
- Driver's license
- CPR Certification
- First Aid Certification
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