Starkesha Wyatt
Detroit,MI
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Specialist to the next level.
Overview
16
16
years of professional experience
Work History
Deli Manager
Jetro Restaurant Depot
07.2022 - Current
- Inventoried food products and associated materials on weekly basis.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Observed quality assurance standards to optimize freshness of deli products.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
Special Events Planner
Plush Special Events Planning
06.2014 - 09.2020
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Consulted with customers to determine objectives and requirements for events.
- Hired, trained and supervised volunteers and support staff required for events.
Housekeeper
General Motors, GM
05.2013 - 09.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Operated Hi-lows, forklifts and scrubbers to transfer product, dispose of waste & remove empty pallets throughout the building.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Certified Medical Assistant
Medical Management PC
06.2007 - 11.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Verified patient insurance coverage and collected required co-payments.
Education
Associate’s Of Applied Science - Nursing
Wayne County Community College District
Detroit, MI05.2015
Skills
- Corrective Actions
- Product Rotations
- Operational Problems Analysis
- Safe Work Practices
- Task Delegation
- Customer Service
- Inventory Management
- Inventory Accuracy
- Employee Supervision
- Accounting Records
- Critical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Deli Manager
Jetro Restaurant Depot
07.2022 - Current
Special Events Planner
Plush Special Events Planning
06.2014 - 09.2020
Housekeeper
General Motors, GM
05.2013 - 09.2020
Certified Medical Assistant
Medical Management PC
06.2007 - 11.2012
Associate’s Of Applied Science - Nursing
Wayne County Community College District
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