Starla Deardorff
Neon,KY
Summary
Dynamic professional with a proven track record at Abbott, excelling in customer relations and pharmaceutical sales. Demonstrated expertise in time management and complex problem-solving, leading to increased sales revenue and enhanced client satisfaction. Committed to delivering exceptional service while fostering team collaboration and maintaining high standards of professionalism.
Overview
2026
2026
years of professional experience
Work History
Cashier
IGA Supermarket
Neon, KY
03.2025 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash, credit, and refunds while ensuring transaction accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Supported inventory management by restocking shelves as needed.
- Welcomed customers and helped determine their needs.
House Cleaner
Self Employed Services
Neon, KY
2019 - 2025
- Managed thorough cleaning schedules to ensure timely completion of all tasks.
- Implemented efficient cleaning techniques to enhance overall service quality.
- Trained new clients on proper home maintenance and care practices.
- Utilized eco-friendly cleaning products to promote sustainable practices.
- Developed customized cleaning plans based on individual client needs and preferences.
- Enhanced client satisfaction through consistent communication and service adjustments.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Caregiver
Self Employed Services
Neon, KY
2011 - 2014
- Provided compassionate personal care and support to clients, enhancing quality of life.
- Assisted clients with daily living activities, promoting independence and dignity.
- Developed personalized care plans tailored to individual needs and preferences.
- Maintained accurate records of client health status and progress, ensuring compliance with care standards.
- Coordinated communication between healthcare providers and family members regarding client well-being.
- Implemented health monitoring techniques, resulting in timely interventions for clients' needs.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Pharmaceutical Sales Representative
Abbott
Louisville, KY
1993 - 2011
- Developed and maintained relationships with healthcare providers to promote pharmaceutical products.
- Conducted product presentations and training sessions for medical staff to enhance product knowledge.
- Analyzed market trends and competitor activities to inform sales strategies and improve outcomes.
- Collaborated with cross-functional teams to streamline communication and drive sales initiatives.
- Led regional sales meetings, fostering collaboration and sharing insights on effective selling techniques.
- Implemented strategic marketing campaigns that increased brand visibility in target markets.
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Led by example, fostering a positive work environment that encouraged collaboration and continuous improvement among team members.
- Maintained accurate records of sales activities, ensuring timely submission of reports to management for review and assessment.
Education
High School Diploma -
Bullitt Central
Shepherdsville, KYAssociate of Science - Social Services
University of Louisville
Louisville, KY05.1989
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Customer relations
Written and verbal communication
Professionalism and courtesy
Product knowledge
Issue resolution
Complex Problem-solving
Staff training
Attention to detail
Inventory management
Decision making aptitude
Daily reporting
Timeline
Cashier
IGA Supermarket
03.2025 - 07.2025
House Cleaner
Self Employed Services
2019 - 2025
Caregiver
Self Employed Services
2011 - 2014
Pharmaceutical Sales Representative
Abbott
1993 - 2011
High School Diploma -
Bullitt Central
Associate of Science - Social Services
University of Louisville