Starla Longmire
Blaine,TN
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Assistant
United Urology
Knoxville, TN
08.2023 - 09.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Medical Assistant
Tennova Medical Center
Knoxville, TN
10.2020 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Phlebotomist
SMG
Knoxville
08.2017 - 09.2020
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Organized daily work based on collection priority.
Phlebotomist
UTMC
Knoxville, TN
10.2014 - 10.2016
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Developed and implemented strategies to improve phlebotomy processes.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Verified patients' identification for proper sample collection.
- Participated in quality assurance and competency assessment initiatives.
- Performed laboratory tests to assist physicians in diagnosis.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
- Reduced patient wait times by implementing effective appointment scheduling system.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
- Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Adapted to diverse patient needs by employing variety of blood collection techniques.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Phlebotomist
Plasma Center
Knoxville, TN
12.2007 - 05.2010
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Organized daily work based on collection priority.
- Packaged and shipped specimens to central lab daily.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Education
Nursing
South College
Knoxville, TNHigh School Diploma -
Rutledge High School
Rutledge, TN05.2003
Skills
- File Management
- Collaboration Tools
- Cloud Storage Solutions
- Medical terminology knowledge
- Customer Service
- Patient Scheduling
- HIPAA Compliance
- Vital Sign Monitoring
- Medical Terminology
- EMR / EHR
- Direct Patient Care
- Patient-focused care
- Phlebotomy
- Data Entry
- Reliable team player
- Procedure Assistance
- Electronic Health Records
- Compassionate
- CPR
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Immunization Administration
- Compassionate caregiver
- First Aid
- Anatomy and Physiology Knowledge
- Medical supply inventory
- Equipment Sterilization
- Sterile technique
- Trustworthy companion
- Simple dressings
- Prioritizing stat orders
- Knowledge of EKG rhythm interpretation
- Professional Bedside Manner
- Medical billing and coding
- Reliable transportation
- Diagnostic Testing Assistance
- Lab equipment calibration
- Antigen testing
- Hospice Care
- Orthopedic splints
- Dementia and Alzheimer's knowledge
- Neurology assessments
- Emergency Room Procedures
Certification
Dropbox Certified, 06/01/21
Timeline
Medical Assistant
United Urology
08.2023 - 09.2024
Medical Assistant
Tennova Medical Center
10.2020 - 10.2022
Phlebotomist
SMG
08.2017 - 09.2020
Phlebotomist
UTMC
10.2014 - 10.2016
Phlebotomist
Plasma Center
12.2007 - 05.2010
Nursing
South College
High School Diploma -
Rutledge High School