Stefani Brown
North Pole,AK
Summary
I am a positive, customer-focused professional with existing experience at Safeway, excelling in high quality and quantity of food preparation. I’m capable of building strong relationships with both customers, co-workers, and superiors as well as always ensuring product freshness, all contributing to a positive shopping experience. Im a reliable and adaptable team player. I am open to learning and always looking for ways to improve. I receive instructions and corrections with humility and the desire to perform as requested to the highest standard. I am also a fast learner and highly motivated to complete my job tasks. Reputation of my work place is very important to me and I perform my job duties in alignment with maintaining an exemplary business reputation.
Overview
12
12
years of professional experience
Work History
Bakery Clerk
Safeway
North Pole, AK
03.2025 - Current
- Possess knowledge of how equipment works and basic troubleshooting, to include oven, proofer, dishwasher, as well as label printer, scanner, edible image printer, etc.
- Check expiration dates and rotate products to verify freshness and avoid product distress.
- Ensure product is in proper packaging with proper orientation and the correct labels are adhered per corporate guidelines.
- Balance multiple tasks simultaneously while still delivering positive and meaningful customer service experiences.
- Prepare fresh baked goods daily, paying special attention to providing consistent high-quality products for customers, with no over or undercooked product being offered.
- Clean and restock ingredient containers with proper ingredients. Clean work surfaces throughout production. Clean utensils and tools when done using. Clean front end tables and donuts case.
- Always ensure that the incoming shift are left with a clean workspace and clear, legible, and understandable notes to pick up where I’ve left off when needed.
- Perform temperature and food safety checks, and have working knowledge of food safety guidelines and requirements.
- Diligently complete Vision Pro Spot Checks, Making sure that the scanned product label matches the product shown on scanner, and quantities are correct, set Production.
- Have a working knowledge of what products count towards Vision Pro, as well as how under and over production affect scoring.
- Work freight to put product away, meet production, as well as pull front end product out for tables.
- Follow schematics for donut case, front end product tables, etc.
- Have iced and decorated cake slices, can package and label decorator products correctly. As well as packaging cakes from the wow case for customers.
- Have built great customer relationships, pride myself in making a customer leave with a huge smile and satisfied with their interactions with the desire to come back again.
- Perform 24 hour lead process, including correct use of the proofer.
- Checkstand trained
House Cleaner
Self Employed Services
Fairbanks, AK
09.2013 - Current
- Provide cleaning services for residential and commercial properties, to include personal homes, rentals, bed and breakfast, and medical and business offices.
- Manage scheduling to ensure each client has adequate time for services to be completed, at the desired intervals, and without double booking myself.
- Manage business income and expenditures. Including business related tax filing.
- Disinfect bathrooms to keep facilities sanitary and clean.
- Provide spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mop hardwood, laminate, ceramic, vinyl, glass and wood surfaces per proper techniques for each floor type.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Ensure client satisfaction by delivering cleaning services tailored to individual needs.
- Hand-dusted and wiped down home and office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
- Assisted fellow house cleaners when needed during busy periods or when they have time off.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Consistently met or exceeded weekly goals, contributing to the overall success of the company.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Clean interior and exterior windows, including washing screens.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Washed and put away kitchen dishes, utensils and glassware.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Sorted, laundered and put away various laundry items.
- Polished fixtures to achieve professional shine and appearance.
- Returned emptied garbage receptacles to proper locations.
- Hang, cleaned and rehung draperies to maintain freshness.
- Clean and disinfect kitchen and cooking surfaces, being sure to move all items from surfaces in process for thorough clean.
- Lawn maintenance services
- Assistance with packing and unpacking for moving or relocation. Properly covering and storing seasonal items.
- Motor home/rv cleaning
- Speciality projects such as grill cleaning, silver polishing, etc.
Education
Marion High School
Marion Indiana 05.2005
Skills
- Customer service, customer satisfaction
- Food preparation
- Bakery equipment knowledge
- Food handling safety
- Flexible schedule
- Punctual and reliable
- Stocking and shelving
- Telephone etiquette
- Cash handling
- Accurate order fulfillment
- Customer inquiries
- Stock rotation
- Workplace safety
- Sanitation procedures
- Hospitality service expertise
- Relationship building
- Team collaboration
- Allergen awareness
- Work prioritization
- Shelf life monitoring
- Labeling accuracy
- Display case setup
- Promotional displays
- Ingredient selection
- Cleanliness standards
- Adaptability
Timeline
Bakery Clerk
Safeway
03.2025 - Current
House Cleaner
Self Employed Services
09.2013 - Current
Marion High School