Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stefani Deem

Livingston,TX

Summary

Organized and detail-oriented Teller with cash handling and customer service experience. Attentive Teller with 20 years of experience in customer support and problem solving. Personable communicator talented in building rapport with customers and upselling bank products and services. Careful to maintain client confidentiality and bank security standards.

Overview

18
18
years of professional experience

Work History

Cashier

Walmart
Livingston, TX
09.2020 - 09.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures and customer services.

Assistant Manager

Community Trust Bank
Houston, TX
06.2013 - 02.2015
  • Monthly audits of all cashier drawers, vault and money machine
  • Balance ATM daily
  • Provided excellent customer service

Office Manager

Independence Bank
Houston, TX
10.2011 - 06.2013
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.
  • Taking deposits, opening new accounts

Operations Manager

Encore Bank
Houston, TX
03.2005 - 10.2011
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Addressed customer concerns with suitable solutions.

Education

High School Diploma -

Alvin High School
Alvin, TX
05.1992

Some College (No Degree) - Basics

Alvin Community College
Alvin, TX

Skills

  • Cash Handling
  • Customer Service
  • POS Systems
  • Detail-Oriented
  • Reliable and Responsible
  • Employee Training
  • Staff Supervision
  • Problem Solving
  • Payment Processing

Timeline

Cashier

Walmart
09.2020 - 09.2022

Assistant Manager

Community Trust Bank
06.2013 - 02.2015

Office Manager

Independence Bank
10.2011 - 06.2013

Operations Manager

Encore Bank
03.2005 - 10.2011

High School Diploma -

Alvin High School

Some College (No Degree) - Basics

Alvin Community College
Stefani Deem